6/10 Okay
Lindy
24 Sept 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The check in process was very slow and they seemed to be having problems with their system and finding a room for me. I had booked a courtyard view with a king bed and got a room with two beds that overlooked the parking area. They put two holds on my bank card for $150 each and when I questioned it that night and in the morning said they could only see one and it might take 7-10 days to remove the hold(depending on my bank). Obviously I wasn't recorded in the room that I was in because another guest tried to get in during the evening and said that they were told that was the room number they were given. Staff also tried to get in to clean in the morning and were surprised I was there. Then the front desk person phoned my room to ask what my name was?? In the morning when I checked out and told the front desk about all of this they didn't seem particularly interested. This is all very unfortunate because all of my previous stays in this hotel have been very good.
Lindy
Stayed 1 night in Sep 2025



















