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Reviews

3.8 / 5Good
372 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Catholic Diocese of Townsville
    1 min walk
  • Popular Location
    Castle Hill
    18 min walk
  • Popular Location
    Queens Gardens
    18 min walk
  • Airport
    Townsville, QLD (TSV)
    8 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Queen Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Pet Friendly Room

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details
  • 1 Bedroom Apartment

    Room Amenities

    • Sleeps 3
    More details

About this area

Townsville

Located in Townsville, The Robert Towns is in the city center and near the beach. The area's natural beauty can be seen at The Strand Beach and Queens Gardens, while Perc Tucker Regional Gallery and Maritime Museum of Townsville are cultural highlights. Traveling with kids? Consider ReefHQ Aquarium, or check out an event or a game at Townsville Entertainment & Convention Centre.

Popular Location

What's nearby

  • Catholic Diocese of Townsville - 1 min walk
  • Museum of Tropical Queensland - 16 min walk
  • Strand Waterpark - 17 min walk
  • Castle Hill - 18 min walk
  • Queens Gardens - 18 min walk

Getting around

  • Townsville Station - 3 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.

About this property

The Robert Towns

4-star family-friendly hotel near Museum of Tropical Queensland
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a children's pool are onsite. All 47 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs. Guests will also find minibars, room service, and coffee makers.
The Robert Towns offers 47 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–8:30 AM: AUD 10.00-20.00 for adults and AUD 10.00-$22 for children
1 restaurant
1 bar
Room service available

Things to do

Children's pool
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Conveniences

Front-desk safe
No elevators

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room
Business center

Outdoors

BBQ grill(s)
Picnic area
Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Microwave
Minibar
Refrigerator

More

Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 2:00 PM - 8:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 8:30 PM. <br />If you are planning to arrive after 8:30 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Pets

  • Pets allowed for an extra charge of AUD 1 per accommodation, per night
  • Dogs and cats only
  • 2 per room (up to 88 lbs)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, AUD 10.00 and AUD $22 for children (approximately)
  • Pet fee: AUD 1 per accommodation, per night
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Comfort Inn Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Hotel
  • Comfort Inn Robert Towns Townsville
  • Comfort Inn Robert Towns
  • Comfort Inn Townsville
  • Townsville Comfort Inn
5 - Excellent
100
4 - Good
161
3 - Okay
77
2 - Mediocre
23
1 - Poor
11
4.0
Cleanliness
4.1
Service and Staff
3.3
Amenities
3.6
Property condition

3/5

  • Liked: Staff & service

Very nice property. Family and dogs could be together. Friendly staff. Short comings where on amenities - bathroom and kitchen supplies along with blankets and pillows insufficient for number of beds. Furthermore, bed quilts smelt musty and resturant closed and pool closed for cleaning leaving kids disappointed.

Stayed 1 night in Jan. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct. 2019

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities

      Stayed 1 night in Oct. 2019

      5/5 Excellent

      • Liked: Staff & service

      Stayed 1 night in Sep. 2019

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