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Stayed 2 nights in Oct. 2019
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The Robert Towns
Hotel Class
Information
Reviews
Good
364 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Pet Friendly
Map
261 Stanley Street, Townsville, QLD
Choose dates to view prices
Book online or call:
1800 781 504Queen Deluxe Room
Room Amenities
- Sleeps 2
More detailsTwin Room
Room Amenities
- Sleeps 3
More detailsPet Friendly Room
Room Amenities
- Sleeps 3
More detailsExecutive Room
Room Amenities
- Sleeps 2
More details1 Bedroom Apartment
Room Amenities
- Sleeps 3
More detailsFamily Room
Room Amenities
- Sleeps 4
More details
About this area
Townsville
Located in Townsville, The Robert Towns is in the city center and near the beach. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and some of the area's attractions include ReefHQ Aquarium and Anderson Park Botanical Gardens. Traveling with kids? Consider Townsville Palmetum, or check out an event or a game at Townsville Entertainment & Convention Centre. Our guests appreciate the hotel's central location.
Getting around
- Townsville Station - 3 min drive
- Townsville, QLD (TSV) - 8 min drive
Restaurants
- Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.
About this property
Policies
Check-in
Check-in between 2:00 PM - 9:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Special check-in instructions
The front desk is open daily from 6:30 AM - 9:30 PM.
If you are planning to arrive after 9:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
If you are planning to arrive after 9:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Check-out
Check-out before 10 AM
Late check-out subject to availability
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- Pets allowed for an extra charge of AUD 1 per accommodation, per night
- Dogs and cats only
- 2 per room (up to 88 lbs)
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: AUD 100 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, AUD 10.00 and AUD $22 for children (approximately)
- Pet fee: AUD 1 per accommodation, per night
- Late check-out fee: AUD 30 (subject to availability)
- Credit card charges are subject to a surcharge of 1.3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
We should mention
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Property is also known as
- Comfort Inn Robert Towns Hotel Townsville
- Comfort Inn Robert Towns Hotel
- Comfort Inn Robert Towns Townsville
- Comfort Inn Robert Towns
- Comfort Inn Townsville
- Townsville Comfort Inn
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- Cooked-to-order breakfast available for a fee weekdays 6:30 AM–8:30 AM: AUD 10.00-20.00 for adults and AUD 10.00-$22 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Children's pool
- Outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
Conveniences
- Front-desk safe
- No elevators
Guest services
- Daily housekeeping
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
Business services
- 1 meeting room
- Business center
Outdoors
- BBQ grill(s)
- Picnic area
- Pool sun loungers
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
Bathroom
- Free toiletries
- Hair dryer
- Shower
Entertainment
- LCD TV
Food and drink
- Coffee/tea maker
- Microwave
- Minibar
- Refrigerator
More
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Nearby activities
Activities
- Beach access
- Bicycle rentals
- Boat tours
- Ecotours
- Golfing
- Hiking/biking trails
- Kayaking
- Parasailing
- Sailing
- Scuba diving
- Skydiving
- Snorkeling
- Water skiing
- Windsurfing
Where to eat
- Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.
Frequently asked questions
- Disliked: Staff & service, amenities
Was told on arrival that the restaurant doesn’t open on weekends, we arrived on a Friday but it was not open. We booked a three person room, there was one bed, and we were told the lounge folders out, the most uncomfortable bed ever, also the kitchen only had enough utensils for two people. Not a nice stay
Stayed 3 nights in Aug. 2019
- Liked: Cleanliness
Good size rooms with all the basics, central location, good off street paking suitable for high vehicles.
Stayed 3 nights in Aug. 2019
This traveller didn’t leave comments with their review
Stayed 1 night in Aug. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property was excellent and I loved the pool. The building and facilities were showing their age a little.
Stayed 4 nights in Aug. 2019