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The Robert Towns

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
364 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

Choose dates to view prices

Book online or call:

1800 781 504
  • Queen Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Pet Friendly Room

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    More details
  • 1 Bedroom Apartment

    Room Amenities

    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details

About this area

Townsville

Located in Townsville, The Robert Towns is in the city center and near the beach. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and some of the area's attractions include ReefHQ Aquarium and Anderson Park Botanical Gardens. Traveling with kids? Consider Townsville Palmetum, or check out an event or a game at Townsville Entertainment & Convention Centre. Our guests appreciate the hotel's central location.

Getting around

  • Townsville Station - 3 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.

About this property

The Robert Towns

4-star family-friendly hotel near Museum of Tropical Queensland
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a children's pool are onsite. All 47 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs. Other amenities available to guests include minibars, room service, and coffee makers.
The Robert Towns offers 47 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Policies

Check-in

Check-in between 2:00 PM - 9:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:30 PM.
If you are planning to arrive after 9:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of AUD 1 per accommodation, per night
  • Dogs and cats only
  • 2 per room (up to 88 lbs)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, AUD 10.00 and AUD $22 for children (approximately)
  • Pet fee: AUD 1 per accommodation, per night
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Comfort Inn Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Hotel
  • Comfort Inn Robert Towns Townsville
  • Comfort Inn Robert Towns
  • Comfort Inn Townsville
  • Townsville Comfort Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–8:30 AM: AUD 10.00-20.00 for adults and AUD 10.00-$22 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Nearby activities

Activities

  • Beach access
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Sailing
  • Scuba diving
  • Skydiving
  • Snorkeling
  • Water skiing
  • Windsurfing

Where to eat

  • Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.

Frequently asked questions

5 - Excellent
98
4 - Good
159
3 - Okay
74
2 - Mediocre
22
1 - Poor
11
4.0
Cleanliness
4.0
Service and Staff
3.3
Amenities
3.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct. 2019

    2/5

    • Disliked: Staff & service, amenities

    Was told on arrival that the restaurant doesn’t open on weekends, we arrived on a Friday but it was not open. We booked a three person room, there was one bed, and we were told the lounge folders out, the most uncomfortable bed ever, also the kitchen only had enough utensils for two people. Not a nice stay

    Stayed 3 nights in Aug. 2019

    4/5 Good

    • Liked: Cleanliness

    Good size rooms with all the basics, central location, good off street paking suitable for high vehicles.

    Stayed 3 nights in Aug. 2019

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Aug. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Location of property was excellent and I loved the pool. The building and facilities were showing their age a little.

      Stayed 4 nights in Aug. 2019

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