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Reviews

4.3 / 5Excellent
506 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Museum of Tropical Queensland
    9 min walk
  • Popular Location
    Catholic Diocese of Townsville
    9 min walk
  • Popular Location
    ReefHQ Aquarium
    10 min walk
  • Airport
    Townsville, QLD (TSV)
    11 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Twin

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Standard King

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Executive King

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    More details
  • Executive Suite

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details

About this area

Townsville

Hotel Grand Chancellor Townsville is located near the beach and in an area with good shopping. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and the area's natural beauty can be seen at The Strand Beach and Queens Gardens. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Cluden Racecourse.

4.9/5 guest location rating

Guests like it for

  • Walkable (271 reviews)
  • Good eats (186 reviews)
  • Safe (174 reviews)
Popular Location

What's nearby

  • Museum of Tropical Queensland - 9 min walk
  • Catholic Diocese of Townsville - 9 min walk
  • ReefHQ Aquarium - 10 min walk
  • Magnetic Island Ferry Terminal - 14 min walk
  • Strand Waterpark - 16 min walk

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • Sugar Shaker Restaurant – Restaurant with a bar. Serves breakfast and lunch daily. Kids' menu available.

About this property

Hotel Grand Chancellor Townsville

4.5-star hotel near Magnetic Island Ferry Terminal
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space. All 200 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with digital channels. 24-hour room service, pillow menus, and hair dryers are among the other amenities available to guests.
Hotel Grand Chancellor Townsville offers 200 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2017.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: AUD 15.00 per day
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 6 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends: AUD 19 for adults and AUD 10 for children
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness center
Outdoor pool

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken

English
Moldovan
Romanian
Russian
Spanish

Business services

Meeting rooms
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

Digital channels
LCD TV
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Grand Chancellor Townsville
  • Hotel Grand Chancellor
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville
4.3

Excellent

5 - Excellent
243
4 - Good
198
3 - Okay
52
2 - Mediocre
10
1 - Poor
3
4.5
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Good view, especially at night. Easy to find and offered everything you want from a place.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic value, great location, friendly staff and yummy food!! 10/10

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to all amenities. Clean and comfortable. Friendly staff.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrived lafter 8 and the lady at the desk was warm, welcoming and informative. The view from my room near the top floor was fantastic, the executive suite I stayed in was clean and tidy. The thing that stood out for me was that in the morning when I checked out, I stepped straight out into the Sunday Markets in full swing on Flinders Street - the delicious aroma of fresh baked goods, the colour and scent of the beautiful cut flowers for sale...and I was only a short stroll to the gorgeous Strand and also the ferry terminal where boats depart regularly to Magnetic Island.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good place to stay

Staff were really helpful and friendly. Good, central location

Stayed 2 nights in Oct. 2019

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