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Hotel Grand Chancellor Townsville

Hotel Class
4.5 out of 5

Information

Reviews

4.3 / 5Excellent
486 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Museum of Tropical Queensland
    9 min walk
  • Popular Location
    Catholic Diocese of Townsville
    9 min walk
  • Popular Location
    ReefHQ Aquarium
    10 min walk
  • Airport
    Townsville, QLD (TSV)
    7 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard King

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Executive King

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    More details
  • Executive Suite

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Standard Twin

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details

About this area

Townsville

Hotel Grand Chancellor Townsville is located near the beach and in a walkable area with good airport proximity. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and some of the area's activities can be experienced at Magnetic Island Ferry Terminal and The Strand Beach. ReefHQ Aquarium and Anderson Park Botanical Gardens are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Museum of Tropical Queensland - 9 min walk
  • Popular Location
    Catholic Diocese of Townsville - 9 min walk
  • Popular Location
    ReefHQ Aquarium - 10 min walk
  • Popular Location
    Magnetic Island Ferry Terminal - 14 min walk
  • Popular Location
    Strand Waterpark - 16 min walk

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • Sugar Shaker Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner daily. Kids' menu available.

About this property

Hotel Grand Chancellor Townsville

4.5-star hotel near Magnetic Island Ferry Terminal
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space. All 200 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with digital channels. 24-hour room service, pillow menus, and hair dryers are among the other amenities available to guests.
Hotel Grand Chancellor Townsville offers 200 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2017.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Grand Chancellor Townsville
  • Hotel Grand Chancellor
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 15.00 per day
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends: AUD 19 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Moldovan
  • Romanian
  • Russian
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Digital channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Beach access
  • Boat tours
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Scuba diving
  • Snorkeling

Where to eat

  • Sugar Shaker Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner daily. Kids' menu available.

Frequently asked questions

4.3

Excellent

5 - Excellent
234
4 - Good
189
3 - Okay
50
2 - Mediocre
10
1 - Poor
3
4.5
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to all amenities. Clean and comfortable. Friendly staff.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrived lafter 8 and the lady at the desk was warm, welcoming and informative. The view from my room near the top floor was fantastic, the executive suite I stayed in was clean and tidy. The thing that stood out for me was that in the morning when I checked out, I stepped straight out into the Sunday Markets in full swing on Flinders Street - the delicious aroma of fresh baked goods, the colour and scent of the beautiful cut flowers for sale...and I was only a short stroll to the gorgeous Strand and also the ferry terminal where boats depart regularly to Magnetic Island.

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean comfortable place to stay. Only downside was parking.

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff were very friendly, helpful and accommodating.

Stayed 2 nights in Aug. 2019

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was great, good location for everyday shops. Markets on a Sunday right down stairs unfortunately the band was abit loud even from the 11th floor for a relaxing day in. Room also wasn’t as expected. Small and cramped.

Stayed 4 nights in Aug. 2019

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