See all properties
Save

BIG4 Townsville Gateway Holiday Park

2.5 star property

Photo gallery for BIG4 Townsville Gateway Holiday Park

View from property
Economy Balcony Studio - Pet Friendly
Economy Balcony Studio - Pet Friendly | Terrace/patio
Vanhome Studio
2 outdoor pools

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
88 Minehane Street, Cluden, QLD, 4811
  • Place, Stuart Creek Nature Refuge
    ‪3 min walk‬
  • Place, Fairfield Central Shopping Centre
    ‪2 min drive‬
  • Place, Cluden Racecourse
    ‪3 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪19 min drive‬

Room options

View all photos for Superior Balcony 2 Bedroom Villa

Superior Balcony 2 Bedroom Villa | Terrace/patio

Superior Balcony 2 Bedroom Villa

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Balcony 1 Bedroom Villa

Standard Balcony 1 Bedroom Villa | Terrace/patio

Standard Balcony 1 Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Balcony Studio - Pet Friendly

Economy Balcony Studio - Pet Friendly | Terrace/patio

Economy Balcony Studio - Pet Friendly

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Vanhome Studio

Vanhome Studio | Terrace/patio

Vanhome Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

On the beach
Shoredrive Motel
North Ward
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 669 reviews
The price is AU$135
includes taxes & fees
26 May - 27 May
Shoredrive Motel

About the area

Townsville

With a stay at BIG4 Townsville Gateway Holiday Park in Townsville (Stuart), you'll be within a 10-minute drive of Fairfield Central Shopping Centre and Cluden Racecourse. .This holiday park is 3.6 mi (5.8 km) from Stuart Creek Nature Refuge and 3.9 mi (6.3 km) from Murray Paw Park.
View more Holiday park resorts in TownsvilleOpens in a new window

What's nearby

  • Stuart Creek Nature Refuge - 3 min walk - 0.3 km
  • Fairfield Central Shopping Centre - 2 min drive - 2.2 km
  • Cluden Racecourse - 3 min drive - 2.9 km
  • Queensland Country Bank Stadium - 11 min drive - 10.1 km
  • The Strand Beach - 12 min drive - 14.4 km

Getting around

  • Townsville Station - 15 min drive
  • Townsville, QLD (TSV) - 22 min drive

Restaurants

  • ‪The Sun Hotel - ‬9 min drive
  • ‪Cafe Bambini - ‬6 min drive
  • ‪Hungry Jack's - ‬10 min drive
  • ‪Pizza Riviera Hermit Park - ‬10 min drive
  • ‪Bap & Roll - ‬6 min drive

About this property

BIG4 Townsville Gateway Holiday Park

BIG4 Townsville Gateway Holiday Park offers 18 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. This Townsville holiday park provides complimentary wireless Internet access, with a speed of 25+ Mbps.

2 outdoor swimming pools are on site.
Make yourself at home in one of the 18 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected.
Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.
Featured amenities include laundry facilities, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • 2 outdoor pools
  • Games

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator

Outdoors

  • Barbecue grill

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Toaster

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1 percent for credit card payments

The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (8:30 AM - 3:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Big4 Townsville Gateway Cluden

BIG4 Townsville Gateway Holiday Park Hotel

BIG4 Townsville Gateway Holiday Park Cluden

BIG4 Townsville Gateway Holiday Park Hotel Cluden

BIG4 Townsville Gateway Holiday Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Spotless room, helpful staff, great stay
Stayed 1 night in Jan 2026

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service
The staff did not disclose that the pool would not be accessible for the duration of our stay due to cleaning. Being the number one reason for booking accommodation that particular night, it was very important to us. It was my twins 16th birthday and they wanted to stay somewhere with a pool so they could swim. The staff invalidated my concerns and refused to enter into any communication regarding an outcome we would be happy with. I was refused a refund even though we’d only booked in 20 minutes before I approached them with my request for a refund, based on the accommodation not offering what it has advertised. Very unhappy. We didn’t even stay after that. We left to find alternative accommodation. $194 down the drain and a real dampener on my twins birthday.
Stayed 1 night in Nov 2025

10/10 Excellent

Meg

Stayed 2 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Oct 2025

6/10 Okay

Rozanne

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was quite. I liked that. Very bad signage as to how to find this big4. Admittedly the highway has been changed. There was no forethought for the entrance to this caravan park. I feel sorry for these people.
Stayed 4 nights in Sep 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i would change, would be need fans in cabin n 2 chairs on verandah. Apart from that, good stay n be back to stay again.
Stayed 2 nights in May 2025

4/10 Poor

Douw De

Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. The road outside the cabin needs to be a bit wider as with the constant rain the grass area got very muddy and our shoes suffered from mud and water. Apart from that the cabin was cosy and the bed good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

The park is OK but getting tired. The location isn’t convenient.
Stayed 4 nights in Dec 2024

8/10 Good

Terrah-lee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Diego Fernando

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Kattie

Stayed 3 nights in Jul 2024