Ardo

4.0 star property

Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Reception
2 outdoor pools
Ocean Corner Suite | View from room
Ocean Corner Suite

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    ‪3 min walk‬
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

Corner Suite

  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean King or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Marina Accessible King or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean Accessible King or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean King Room

10.0 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Corner Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Marina Corner Suite

  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ardo Suite

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King Room

9.6 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Townsville

When you stay at Ardo in Townsville, you'll be on the waterfront, within a 10-minute walk of Magnetic Island Ferry Terminal and Townsville Entertainment & Convention Centre. .This hotel is 0.6 mi (1 km) from Cultural Centre Townsville and 0.7 mi (1.1 km) from ReefHQ.

What's nearby

  • Townsville Entertainment & Convention Centre - 3 min walk - 0.3 km
  • Magnetic Island Ferry Terminal - 6 min walk - 0.6 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 3 min drive - 2.6 km
  • Strand Park - 5 min drive - 2.2 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 20 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min drive
  • ‪Wild Rice Laos & Thai Cuisine - ‬17 min walk
  • ‪Molly Malones Irish Pub - ‬13 min walk
  • ‪Zambrero Townsville - ‬18 min walk
  • ‪The Palm House - ‬3 min walk

About this property

Ardo

Waterfront hotel with 3 restaurants and 2 outdoor pools
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 132 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite at one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ardo has 3 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference centre

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.95 per person
  • Uncovered valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 239 reviews
Rating 8 - Good. 30 out of 239 reviews
Rating 6 - Okay. 9 out of 239 reviews
Rating 4 - Poor. 2 out of 239 reviews
Rating 2 - Terrible. 2 out of 239 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla-Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ardo exceeded our expectations as far as the property was concerned. The rooms were a little bare with very few toiletries, no couch, and what strived to be an industrial looking ceiling, really was the dividing concrete between storeys. The most important things were all nailed; a diverse team, every one of whom was friendly and helpful. After a 14 hour day, it was nice to be met with a no fuss check in, and a great sense of humour. The rooftop pool and restaurant is like nothing I’ve ever seen before, for this reason we will be back. Thanks team Ardo for an overall lovely stay in TSV.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rico Mark

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A couple of minor things: Couldn’t cast iPhone to TV - had staff come and look at it but wouldn’t work. iPad instead of phone in room - couldn’t ring reception for assistance as internet down. No top sheet on bed - some like just doona - but quality resorts generally have top sheet. Breakfast was $45 each and yet signage in dining area said $27. Also had to pay for coffee / hot chocolate on top, so $100 for brekkie was a bit steep. Coffee in room was drip filtered and tasted awful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Loved everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Townsville’s best hotel

Beautiful new hotel with spacious rooms and practical, large bathrooms. Stunning views from the balcony, free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
In room dining was fantastic. Meals were delicious. The room was very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Loxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in easy access distance to the ferry
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities
Beautiful room and close proximity to Casino and the Strand. However they do not have designated parking for guests. When there is an event on at the Casino we had to park in the staff parking as people attending event/casino parked in property car park. Given the crime in Townsville I found this to be poor plus poor attend of the staff in regard to parking security.
Stayed 4 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic play to stay with stunnning views overlooking Magnetic Island. Very quiet, the property is immaculate. Staff are all friendly and helpful. Will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Staff are lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Amenities
We love the Ardo, so comfy and very luxurious
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Loxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room with great dining options
Stayed 1 night in Apr 2025

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, fantastic views generally all round an amazing stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the ville
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in a great location

The Ardo is in a great location. It has a beautiful Rooftop bar and guests are able to use the next door sister hotel Le Ville. The rooms are modern and well equipped. We felt customer service let the hotel down. We discovered that we had been charged twice for our stay having pre-paid through Expedia in October. The hotel then took payment again. The receptionist tried to sort the mistake but needed management approval. We appreciate that management can be very busy but after we had waited 25 minutes we felt this was unsatisfactory and did not show great customer care.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jade

Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay, beautiful hotel

Beautiful, new and clean modern hotel in great location with plenty of free parking. Fantastic roof top bar with fabulous views across Townsville and Magnetic Island. Only downside was only two hours free Internet- this is no good if you're travelling from abroad with no free roaming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Mar 2025