Accommodation near Torch Lake Park

We had a very disappointing experience with this property and feel obligated to warn future guests.When we arrived, it was immediately clear the unit had not been cleaned from the previous guests. When we pulled back the sheets on the main bed, we found multiple types of hair under the sheets along with visible stains. Hoping it was just that bed, we checked the spare bedding, but all of it was also dirty, stained, and covered in hair.We pulled out the futon hoping it might be usable, but it was covered in dog hair and sand from previous guests. At that point it was obvious the unit had not been properly cleaned between stays. We also found both live and dead bugs in the unit.We attempted to contact the host and reached out to VRBO through their platform while we were there. After getting nowhere and realizing the property was not in a condition to stay in, we left after about an hour and booked a hotel instead.The next morning the hosts messaged us through VRBO agreeing to a 100% refund, but when we attempted to get the refund they denied it. Despite the written agreement, VRBO was zero help resolving the situation.The listing’s claims about cleanliness were misleading, the unit was clearly not cleaned between guests, and the hosts went back on their promise to refund us. I would strongly recommend avoiding this property.

Lake was beautiful, nice location, and it was just the cabin experience we were after! Kitchen was well stocked to stay in and cook!

We loved our stay here!!! The house was beautiful and had every amenity you could think of. The view of the lake was amazing and the pontoon boat rental was definitely the highlight of our trip. We definitely will be back.

Great location by Torch Lake and close to village of Alden.Beautifully designed house. Spacious rooms and a great family room with a nice big TV to watch any sports events. Very clean and organized. Highly recommended.