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The Ville Resort - Casino

4.5 star property

Photo gallery for The Ville Resort - Casino

Land view from property
Resort King Suite | Living area
3 restaurants; breakfast, lunch, and dinner served
Exterior
Executive Suite | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Place, Townsville Entertainment & Convention Centre
    ‪2 min walk‬
  • Place, Museum of Tropical Queensland
    ‪15 min walk‬
  • Place, The Strand Beach
    ‪18 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Marina

Deluxe King Marina

Deluxe King Marina

  • Marina view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive King Ocean View

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Marina View

Minibar, in-room safe, desk, laptop workspace

Executive King Marina View

8.0 out of 10
Very good
(3 reviews)
  • Marina view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Ocean

Minibar, in-room safe, desk, laptop workspace

Deluxe King Ocean

9.4 out of 10
Exceptional
(19 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Marina

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Marina

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Ocean Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Ocean Room

9.0 out of 10
Wonderful
(34 reviews)
  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Twin Marina View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Marina View

9.4 out of 10
Exceptional
(8 reviews)
  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Twin Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Resort King Marina View

Resort King Marina View

Resort King Marina View

8.8 out of 10
Excellent
(8 reviews)
  • Marina view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Resort King Ocean View

Minibar, in-room safe, desk, laptop workspace

Resort King Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

9.6 out of 10
Exceptional
(5 reviews)
  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Resort King Suite

Minibar, in-room safe, desk, laptop workspace

Resort King Suite

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Townsville

Located in Townsville, The Ville Resort - Casino is connected to the convention center, within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland. .This casino hotel is 1.4 mi (2.2 km) from Maritime Museum of Townsville and 1.7 mi (2.7 km) from Queens Gardens.

What's nearby

  • Townsville Entertainment & Convention Centre - 2 min walk - 0.2 km
  • Museum of Tropical Queensland - 15 min walk - 1.3 km
  • The Strand Beach - 18 min walk - 1.5 km
  • Maritime Museum of Townsville - 5 min drive - 2.9 km
  • Castle Hill - 5 min drive - 3.0 km

Getting around

  • Townsville Station - 11 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪Tobruk Kiosk - ‬15 min walk
  • ‪Subway - ‬4 min drive
  • ‪The Pier - ‬5 min walk
  • ‪Seaview Hotel - ‬3 min drive
  • ‪Flinders Street Wharves - ‬13 min walk

About this property

The Ville Resort - Casino

The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Palm House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Townsville? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 34.95 to 44.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square foot of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 34.95 to 44.95 per person
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
We booked in at 2:pm we went to our room. Shortly after, we could hear drilling noise until it stopped at 5pm. In the morning, at 7:21 am, a slight banging noise started. Very disappointed.
Stayed 1 night in Feb 2026

10/10 Excellent

Mercy

Stayed 3 nights in Feb 2026

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities
Great accommodation
Stayed 2 nights in Jan 2026

10/10 Excellent

Wing Cheung Winnie

Stayed 6 nights in Jan 2026

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2026

6/10 Okay

Narendra

Travelled with family, Business traveller
Staff attitude. Service below par. Room was supposed to be ocean view. It was at lowest possible level with roof view.
Stayed 2 nights in Jan 2026

2/10 Terrible

Casey

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
bad room. no view. i was soaking wet from storm and staff let other people push in front
Stayed 1 night in Jan 2026

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 1 night in Jan 2026

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

EVA

Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Stayed 2 nights in Dec 2025

8/10 Good

Gregory

Stayed 2 nights in Dec 2025

6/10 Okay

Ken

Liked: Property conditions & facilities
Room was clean and tidy, shower was a bit average
Stayed 1 night in Dec 2025

10/10 Excellent

Marika

Good stay but rooms can do with an update
Stayed 2 nights in Dec 2025

10/10 Excellent

Kerry

Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Close to the entertaining centre
Stayed 3 nights in Dec 2025

10/10 Excellent

Wade and Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the one night stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff super helpful. Splash bar/pool was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha, Baldivis

Stayed 1 night in Nov 2025

6/10 Okay

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Grest
Stayed 1 night in Nov 2025

6/10 Okay

Narendra

Travelled with family, Business traveller
Staff and amenities in room.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Amenities
The staff at the casino were so accomodating for my elderly mother and sister. The simple considerations like finding a room with a walk in shower. My mother found the rooms luxurious and the food in the cafe delicious, the staff friendly and the atmosphere refreshing. Thank you
Stayed 1 night in Oct 2025