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Fantastic location and beautiful building. Very much enjoyed the visit.

First time in Europe and the hotel had everything I needed. Food is amazing, everything is walking distance, and it's a very small town. There's plenty to see and enjoy European history. Only two items that are missing but I'm assuming this is a European thing, no mini fridge or microwave in the room. Not a big deal.

Due to the construction work, movement trough hotel is limited, also no common areas. Only two elevators are in operation, when it is crowded, you have to wait for ten minutes. There are no clear signs for the staircase, in case of fire, safety is zero. Zhe rooms are not daily cleaned, there was no maid service in three days, changing towels is charged separately even though it was not stated when booking.

Excellent service, we enjoyed very much our stay and we look forward to coming back.

Absolutely brilliant hotel! The receptionist was incredibly friendly—one of the most welcoming people I’ve ever met, and his English was flawless. While checkout is a bit early at 10 a.m., he proactively offered a complimentary late checkout, which made all the difference on a long trip. The hotel exceeded all my expectations. I stayed one night as a stopover on a road trip and, though I don’t often have breakfast when traveling, it was included in the rate, so I gave it a try. The breakfast was exceptional, with a wide selection of delicious options. Although I was just passing through Austria on my way to Germany, this hotel has inspired me to come back, stay again, and explore Austria more. Truly fantastic value!

Exceptional in every way! Will definitely be back again. Came for the thermal healing waters, but was blown away by the incredible dining, staff, pools, room, treatments and atmosphere. What a wonderful experience and an absolute treat! Thank you everyone for an awesome stay!