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Smile Hotel Tomakomai

3.0 star property

Photo gallery for Smile Hotel Tomakomai

Exterior
Exterior
Daily buffet breakfast for a fee
Lobby
Massage

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Place, Sea Station Plat Seaport Market
    ‪20 min walk‬
  • Place, Lake Shikotsu
    ‪39 min drive‬
  • Place, Shikotsuko Onsen
    ‪41 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪33 min drive‬

Room options

View all photos for (S2) Semi Double Room 12sqm, Smoking

Desk, free WiFi, bed sheets

(S2) Semi Double Room 12sqm, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

Desk, free WiFi, bed sheets

(S2K) Semi Double Room 12sqm, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

(t1)Twin Room Type A -Smoking

  • Sleeps 2
  • Free Wi-Fi

（S3K）Small Double Room Type B -Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

(s3)Small Double Room Type B-Smoking

  • Sleeps 2
  • Free Wi-Fi

（S2K）Small Double Room Type A -Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room-Smoking

Interior

Quadruple Room-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for （S1）Single Room-Smoking

Desk, free WiFi, bed sheets

（S1）Single Room-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for （S1K）Single Room-Non-Smoking

Desk, free WiFi, bed sheets

（S1K）Single Room-Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for (t1K)Twin Room Type A -Non-Smoking

Desk, free WiFi, bed sheets

(t1K)Twin Room Type A -Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for (t2k）Twin Room Type B- Non-Smoking

Desk, free WiFi, bed sheets

(t2k）Twin Room Type B- Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

（t2）Twin Room Type C- Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Type B-Smoking

Desk, free WiFi, bed sheets

Double Room Type B-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for (s4k)Small Double Room Type C -Non-Smoking

Desk, free WiFi, bed sheets

(s4k)Small Double Room Type C -Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for （S2）Small Double Room TypeA -Smoking

Desk, free WiFi, bed sheets

（S2）Small Double Room TypeA -Smoking

  • Sleeps 2
  • Free Wi-Fi

Run Of House

  • Sleeps 2
  • Free Wi-Fi

Run Of House

  • Sleeps 2
  • Free Wi-Fi

Run Of House

  • Sleeps 2
  • Free Wi-Fi

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 2
  • Free Wi-Fi

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • Free Wi-Fi

Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Restaurant
KOKO HOTEL Tomakomai
Tomakomai
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$80
24 May - 25 May
KOKO HOTEL Tomakomai

About the area

Tomakomai

With a stay at Smile Hotel Tomakomai in Tomakomai, you'll be near the airport and within the region of Sapporo Dome. .This hotel is 1.1 mi (1.7 km) from Sea Station Plat Seaport Market and 2.7 mi (4.3 km) from Tarumaezan Shrine.

What's nearby

  • Sea Station Plat Seaport Market - 20 min walk - 1.7 km
  • Northern Horse Park - 32 min drive - 25.0 km
  • New Chitose Airport Onsen - 33 min drive - 26.6 km
  • Lake Shikotsu - 39 min drive - 32.8 km
  • Shikotsuko Onsen - 41 min drive - 31.4 km

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 34 min drive

Restaurants

  • ‪栄寿司 - ‬1 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪Hokkaido Brewery & Beer Kitchin - ‬3 min walk
  • ‪苫小牧新鮮魚市場 - ‬2 min walk
  • ‪隠味 - ‬2 min walk

About this property

Smile Hotel Tomakomai

Smile Hotel Tomakomai offers 97 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Carioca serving guests of Smile Hotel Tomakomai. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 880 for adults and JPY 880 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Tomakomai

Smile Tomakomai

Smile Hotel Tomakomai Hotel

Smile Hotel Tomakomai Tomakomai

Smile Hotel Tomakomai Hotel Tomakomai

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 124 reviews
Rating 8 - Good. 39 out of 124 reviews
Rating 6 - Okay. 42 out of 124 reviews
Rating 4 - Poor. 11 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveller

Liked: Staff & service

Quiet and clean

The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service

only good for a quuck transit stays for next day

When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

6/10 Okay

JUN

Stayed 1 night in Jan 2026

6/10 Okay

Jumpei

Stayed 1 night in Jan 2026

8/10 Good

kenichi

Travelled with family
Liked: Cleanliness
シンプルで良いホテルでした。部屋は小さいですが値段を考えれば妥当だと思います。
Stayed 1 night in Dec 2025

10/10 Excellent

KATSUMI

Stayed 3 nights in Dec 2025

10/10 Excellent

nobuo

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧
Stayed 1 night in Dec 2025

10/10 Excellent

ツカサ

Travelled with partner
Liked: Cleanliness, amenities
カレーが最高に美味い😋 初めからカレー狙いでした（笑） 料金もリーズナブルで又利用したいと思います😆
Stayed 1 night in Jan 2026

8/10 Good

masahiro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
値段相応。
Stayed 1 night in Dec 2025

8/10 Good

こうたろう

Business traveller
Liked: Amenities
スタッフの方の対応が最高でした 古い設備かと思いますが、清掃も行き届いており満足です
Stayed 1 night in Dec 2025

10/10 Excellent

Myung hwan

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025

6/10 Okay

kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

???

Travelled with group
Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025

6/10 Okay

Makoto

Stayed 1 night in Sep 2025

6/10 Okay

masahiro

Travelled with partner
Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025

8/10 Good

YUJI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025

6/10 Okay

??

Travelled with family
Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025

6/10 Okay

Yoshinori

Stayed 1 night in Feb 2025

8/10 Good

TAIYOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024