Hotel RIO Shinjuku

2.0 star property

Photo gallery for Hotel RIO Shinjuku

Exterior
Exterior
Reception
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
1-chome-17-1 Okubo, Tokyo, Tokyo, 169-0072
  • Place, Okubo Park
    ‪3 min walk‬
  • Place, Samurai Museum
    ‪6 min walk‬
  • Place, Omoide Yokocho
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

Basic Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tokyo

With a stay at Hotel RIO Shinjuku in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Waseda University. .This hotel is 3 mi (4.9 km) from Tokyo Imperial Palace and 3.3 mi (5.3 km) from Shibuya Crossing.

What's nearby

  • Okubo Park - 3 min walk - 0.3 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Isetan Department Store Shinjuku - 12 min walk - 1.1 km
  • Shinjuku Gyoen National Garden - 19 min walk - 1.6 km

Getting around

  • Shin-Okubo Station - 6 min walk
  • Higashi-shinjuku Station - 6 min walk
  • Haneda Airport (HND) - 58 min drive

Restaurants

  • ‪コメダ珈琲店 - ‬1 min drive
  • ‪とんちゃん+ - ‬1 min walk
  • ‪ファクトリー45 - ‬1 min walk
  • ‪韓国料理 ブルバム 新大久保店 - ‬1 min walk
  • ‪コサム冷麺専門店 日本本店 - ‬2 min walk

About this property

Hotel RIO Shinjuku

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
Hotel RIO Shinjuku offers 22 accommodations with slippers and hair dryers. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided on request.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel RIO Shinjuku Hotel
Hotel RIO Shinjuku Tokyo
Hotel RIO Shinjuku Hotel Tokyo

Hotel RIO Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 75 reviews
Rating 8 - Good. 22 out of 75 reviews
Rating 6 - Okay. 5 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first time in Japan i couldn't have asked for a better hotel. Staff is polite and everything you need is within reasonable walking distance. Definitely would recommend and if i come back ill be staying here again!
Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The front desk staff were lovely, we did use google translate to converse but overall super helpful. The hotel itself is a bit of a walk from Shinjuku station but there are other train stations nearby. Overall great hotel, as most hotels in Japan it is small but we found it quite spacious. The shower and bathtub was huge. Toilet had its own room and was easy to use. The interesting cute part was the wallpaper was all Mickey Mouse. For us this room served its purpose, a place to rest. We spent the rest of our time exploring Shinjuku and the surrounding area. I would definitely recommend this hotel if you’re looking for a good price and nice sleep. The beds were firm but I had an excellent sleep. Nice pillows. There was no room key but a code which was nice you don’t have to worry about loosing a physical key. If you’re on the fence just book it. You can take an uber from the train if you’re not too keen on walking from the train station. If you have kids I maybe would not recommend this place the location is nearby an area where there are a lot of clubs. Night life is bumpin’ in Shinjuku if you’re a couple or people with no kids it’s a fun spot. Did not share photos but the photos online are accurate they’re more of a 0.5 ratio so it’s smaller than you think but the rooms have a really good layout. Overall excellent. If we come back to Shinjuku we likely will stay here again. Don Quixote is right next door! Such good shopping. Just book it alright?
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel with a few inconveniences

Nice location and spacious room. The room was fairly clean and had lots of amenities (it also had a hair curler which i loved). However, the check-in and check-out process was a bit frustrating, as I didn’t receive a reservation number or QR code when booking through Hotels.com, so we needed assistance from the staff. After checking out the first time, we also had to pay ¥6000 to store two bags overnight while we went to climb Mt. Fuji, even though we were returning to stay at the same hotel the very next day. Might as well have booked another room and left our bags in there…
Stayed 3 nights in Aug 2025

8/10 Good

Amy Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly throughout the stay, room had kettle, fridge and microwave which was convenient. Hotel was well situated for train stations and shops, despite being in a busy area we were rarely disturbed by noise from outside. Laundry room was a nice bonus especially as you didn’t need to provide washing detergent. Overall, a great experience at this hotel, the building is showing its age in places but this does not detract from all the positives.
Stayed 5 nights in Aug 2025

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was quite small and the bathroom could use some updating as the water from the shower pooled away from the actual drain making it look like it was dirty all the time. The reception area was nice though.
Stayed 5 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Franke Kin Chung, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of Korean food around the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, staff were friendly, it was very clean, i enjoyed using the toilet and hotel room was very nice and comfortable.
Stayed 6 nights in Jun 2025

10/10 Excellent

Devon

Stayed 17 nights in May 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the central location, sink separate from toilet, and the big bathing area. Room size is decent. Wish there are more hooks and air freshener. Room smells bad sometimes.
Stayed 4 nights in May 2025

8/10 Good

Akhil

Stayed 7 nights in May 2025

4/10 Poor

Nihal, Staten Island

Travelled with partner
Disliked: Property conditions & facilities
We had 4 nights booked but canceled after one night. Very old hotel with rooms in a very bad condition. Check in time is 4pm unlike the regular 3pm, and the checkout is at 10am instead at 11am.Toilet, wash basin and the shower are all in different places. Major renovation needed.
Stayed 4 nights in May 2025

10/10 Excellent

Dolores

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Good location but security is questionable

Hotel location is good, 15 min walk to Shinjuku Stn, 5-10 min walk to other stns. Room was clean and comfortable, big shower with tub. Seperate toliet room. Doesn'thave daily room cleaning, you have to request it. The security of the hotel is of concern. No one mans the front desk. Every time we went in and out, no one was there. Anyone can enter the hotel and elevator requires no key card to get onto the floors, so security is none existing. If solo traveler and security is top of list, this hotel is not it.
Stayed 4 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train stations. Lots of nightlife and restaurants. Very clean and safe
Stayed 2 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay - super accessible area to get food & other things, clean, nice location.
Stayed 1 night in Mar 2025

10/10 Excellent

Bahareh

Liked: Property conditions & facilities
Very spacious room & clean
Stayed 1 night in May 2025

6/10 Okay

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Hotel it’s on a perfect location, SOOO many restaurants and bars to check it out and on front it has a Don quijote store which is extremely convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accommodation at its price point. Big clean room with coffee table and settee. An old building but well maintained. A lot of restaurants nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fantastic. One of the best locations and room sizes
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Location was great, especially if you're looking for Korean cuisine in Tokyo! Both hotel and room was clean, easy to use, and offered plenty. The bed was quite firm, but that's a personal preference for anyone.
Stayed 4 nights in Mar 2025

8/10 Good

carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Scott

Stayed 2 nights in Feb 2025

8/10 Good

Fazuly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a convenient stay just opposite donki
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Hotel Rio very accesible to many shops restaurants and donki is infront of rio hotel. 13mins walk to nearest Train station Yamanote Line
Stayed 5 nights in Jan 2025