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The toilet didn’t flush well and the room smelled of mildew. Otherwise clean and comfortable.

Fabulous breakfast made to order, warm croissant delivered the minute you sit down, lovely dining room. Walk to the ferry in 90 seconds. A must-stay.

Good selection

Clean room, modern furnishings, nice towels and linens. Excellent breakfast and personable waiter.

The ground floor is being renovated, so reception is at The Kirkwall Hotel next door. So there is investment here. That being said, hopefully the rooms and floors are next. The existing building is shabby, though my small, single room was functional at best. 5'x10', plus a small bathroom that could do with new sink fixtures. The tight shower had hot water and good water pressure. Staff next door were very helpful and welcoming. Park nerely anywhere "there's no traffic warden".

The hotel closed all food and beverage service. There was a notice on their website but no notice on Expedia. The surrounding town was largely closed too, so being without food options was not acceptable. The hotel emailed to confirm my reservation. I complained and asked for a cancellation and refund. They never answered. As the cost was prepaid, I guess I will not get my money back. Ultimately we booked into a hotel in Kirkwall. This was a shockingly bad experience. I would urge everyone to avoid this “hotel”.