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We had an amazing time in Segovia staying at the Palacio Ayala Berganza. Our room was large and very comfortable. Everywhere in the room and hotel was exceptionally clean and well maintained. Our room had both a Netspresso machine and kettle to make drinks with a good selection provided.The bathroom was well equipped with lovely toiletries, a hairdryer and straighteners. The breakfast was gorgeous with plenty of choices. Netspresso machines and hot water for drinks. There were a selection of milk options including plant based milks. The reception staff were excellent. The ladies who ran the breakfast service were lovely and very efficient. Veronica who managed the bar provided excellent customer service and gave us some restaurant recommendations. The welcome cocktail she made us was lovely. There was a lovely garden to sit outside with a coffee or a drink. We would definitely like to return for another visit

This was amazing. To be staying in a 500 year old monastery was remarkable. The history was awesome. We were in an amazing suite with all the luxuries you could want. The breakfast buffet was fabulous. We would certainly recommend this hotel.

Amazing hotel, great location

A very comfortable stay, with spacious, comfortable rooms and views across to the town and cathedral. Slightly longer that 'walkable' distance from town, but we were happy to drive/bus, both very easy to do and only a few minutes. Loved the outdoor pool area, though slightly disappointed to find the indoor one closed. Evening meal good value. Room very comfortable, with small terrace for views. Facilities in room good, although some fittings (handles, taps) rather 'tired' and loose.

The girls at the front desk were fantastic

Very nice