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Quartz Hotel & SPA

4.5 star property

Photo gallery for Quartz Hotel & SPA

49-inch flat-screen TV with satellite channels, TV
Property video
Master Suite
Hot stone massages, deep-tissue massages, Swedish massages
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, New City Medical Tower
    ‪2 min walk‬
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King

Standard King

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double

Standard Double

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Queen Room with Accessible Bath

Queen Room with Accessible Bath | Bathroom

Queen Room with Accessible Bath

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tijuana

Located in Tijuana (Zona Rio), Quartz Hotel & SPA is within a 15-minute walk of Centro Cultural Tijuana and San Ysidro Border Crossing. .This luxury hotel is 1.2 mi (2 km) from CREA Sports Field and 1.6 mi (2.6 km) from Plaza Rio Commercial Center.

What's nearby

  • New City Medical Tower - 2 min walk - 0.2 km
  • Centro Cultural Tijuana - 8 min walk - 0.8 km
  • Tijuana Customs - Garita El Chaparral - 15 min walk - 1.3 km
  • Plaza Rio Commercial Center - 15 min walk - 1.3 km
  • Av Revolución - 17 min walk - 1.5 km

Getting around

  • San Ysidro Transit Center Station - 14 min walk
  • San Diego Santa Fe Depot - 18 min drive
  • Tijuana Intl. Airport (TIJ) - 16 min drive

Restaurants

  • ‪Le Bon Café de Paris - ‬3 min walk
  • ‪Tortas Javier - ‬3 min walk
  • ‪Farmer’s Table - ‬2 min walk
  • ‪burros don polo - ‬9 min walk
  • ‪Tacos De Pescado Alicia - ‬10 min walk

About this property

Quartz Hotel & SPA

Luxury hotel with an outdoor pool connected to a shopping center in Tijuana
Quartz Hotel & SPA offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax and unwind with massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Boka, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tijuana? This hotel has 6997 square feet (650 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 6 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (142 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Quartz Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1040 out of 1386 reviews
Rating 8 - Good. 180 out of 1386 reviews
Rating 6 - Okay. 71 out of 1386 reviews
Rating 4 - Poor. 37 out of 1386 reviews
Rating 2 - Terrible. 58 out of 1386 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

mario

Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Stayed 1 night in Nov 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities
Staff is always helpful and kind. Room was immaculate Food is superb
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Excellent attention
Stayed 1 night in Nov 2025

2/10 Terrible

Raul

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Nos dieron una habitación para discapacitados y cuando lo trate de cambiar un empleado de nombre Oscar grosero y prepotente dijo que todas la habitaciones eran así por reglas del hotel por supuesto era mentira porque no era la primera ves que me hospedaba en ese hotel. El aire acondicionado no servía cuando llamé que lo arreglen me dijeron que así eran los aires del hotel que me podían traer un ventilador así que tuve un ventilador para aguantar el calor tuve que salirme de la habitación porque el calor era insoportable. Por supuesto no me quisieron reembolsar mi dinero me dijeron que hablara con expidia La TV no sirve no tienen botones de tu auto al hotel ya que llegas tú cargando todo tu equipaje desde el auto al hotel ya te quieren ayudar. En conclusión un completo desastre para el precio no vuelvo a quedarme en ese pseudohotel y sus empleados poco profesionales groseros y que no saben diferenciar entre una habitación para incapacitados y otra que no es en especial Osacr en recepción 👎👎👎👎👎
Stayed 1 night in Nov 2025

10/10 Excellent

Genoveva, Pauma Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

2/10 Terrible

Alejandro

When we arrived to the hotel they offered no valet service. We parked in a parking structure aside from the hotel. There were no bell me to help us with our luggage. We arrived a bit early and weren’t able to check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Nov 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
The hotel looked OK, but there wasn’t very many restaurants to eat in the area and the breakfast was made with seed oil so you couldn’t eat the vegetables. The coffee was sour and one morning the server decided to take quite a large tip from me saying that he didn’t have any change. I had to go downstairs in order to get ice. There’s no ice machines on the floors. The only positive is that it’s attached to a hospital where we had surgery. Other than that I would definitely stay down the street at a better hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Location is great if you are going to NewCity Medical Plaza and free breakfast. The beds are a little on the hard side but better/sifter than the Hyatt (which also has free breakfast). Hotel Lucerna has the best/softer beds but more $$$ and no free breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Edith

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Great place and location excellent staff and complimentary breakfast was outstanding.
Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Room dirty, bad check in service, no hospitality.
Stayed 1 night in Oct 2025

10/10 Excellent

Souriya

Stayed 2 nights in Oct 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities
Great view, clean room, a delicious breakfast
Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leak in the bathroom Gave me the wrong room
Stayed 2 nights in Oct 2025

10/10 Excellent

KHRIS

Liked: Cleanliness, staff & service, amenities
Excellent stay with front desk very accommodating and love the digital shower. I gave 2 stars less on property as my room was hot when I got in and it took 1 hour to cool the room. Also, there’s only 3 plug your own electric vehicle ports which 2 weren’t working. The other client left the car over night which I couldn’t use for mine and the other designated spots for EV cars were being used by Gas cars. Comfort was 3 out of 5.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Stayed 4 nights in Oct 2025

2/10 Terrible

Erin

Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front women clerk Was rude wasn’t trying to help what so ever with room Upgrade when I paid a significant amount to stay there. I came in late and left early and still couldn’t get a better room I stayed in a handicap room. Awful experience.
Stayed 1 night in Oct 2025