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Hotel Jatay

3.0 star property

Photo gallery for Hotel Jatay

Comfort Double Room
Exterior
Smart TV
Reception
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • Place, San Ysidro Border Crossing
    ‪8 min drive‬
  • Place, Las Americas Premium Outlets
    ‪8 min drive‬
  • Place, Centro Cultural Tijuana
    ‪9 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About the area

Tijuana

Located in Tijuana (Playas de Tijuana), Hotel Jatay is within a 15-minute drive of Centro Cultural Tijuana and San Ysidro Border Crossing. .This beach hotel is 7.2 mi (11.6 km) from Plaza Rio Commercial Center and 9.5 mi (15.3 km) from Estadio Caliente.

What's nearby

  • San Ysidro Border Crossing - 8 min drive - 11.2 km
  • Las Americas Premium Outlets - 8 min drive - 10.5 km
  • Plaza Rio Commercial Center - 9 min drive - 13.1 km
  • Centro Cultural Tijuana - 9 min drive - 13.1 km
  • Estadio Caliente - 14 min drive - 17.9 km

Getting around

  • San Diego Santa Fe Depot - 26 min drive
  • Beyer Blvd Trolley Station - 27 min drive
  • Tijuana Intl. Airport (TIJ) - 38 min drive

Restaurants

  • ‪Ilustre - ‬7 min walk
  • ‪Coyote Casa Mezcalera - ‬1 min walk
  • ‪Arcos Playas - ‬3 min walk
  • ‪La Molleteria - ‬1 min walk
  • ‪Mariscos La Bajadita - ‬5 min walk

About this property

Hotel Jatay

Beachfront, with spa services
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 72 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1022 reviews
Rating 8 - Good. 232 out of 1022 reviews
Rating 6 - Okay. 111 out of 1022 reviews
Rating 4 - Poor. 51 out of 1022 reviews
Rating 2 - Terrible. 48 out of 1022 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Heriberto, las vegas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities.
Stayed 1 night in Jun 2025

8/10 Good

Alejandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you want to go to playas Tijuana , place is clean , staff is nice , my only complaint is the bed mattress is hard to sleep in. If you are going with kids and you don’t want the music sound at night ask for a room in the back not in front of the beach.
Stayed 5 nights in Jun 2025

6/10 Okay

George, Pomona

Stayed 1 night in Jun 2025

8/10 Good

Noe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No perks in this stay inn.just your room.
Stayed 1 night in Jun 2025

8/10 Good

Noe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Apparently there is complimentary breakfast in which they do not inform us.
Stayed 1 night in Jun 2025

8/10 Good

AARON

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Noe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot to stay in.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Londyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Close to restaurants on the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful and respectful! Everything inside the hotel was clean and well taken care of
Stayed 3 nights in Jun 2025

4/10 Poor

Raquel

Liked: Cleanliness
Disliked: Staff & service, room comfort
The place is decent nice and for the price is good the only thing is that they need to work on their customer service starting with the Valet person as i think that hes the first one to greed and make you feel welcome they give you a complementary breakfast but when i went to get i did not feel welcome the person that was in the register completely ignored me with out saying anything till i told him i was trying to get the complementary breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 2 nights in May 2025

6/10 Okay

Cinthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had 2 rooms, 1 with 2 queen beds and 1 with a king bed. They were both nice but I did notice ours with the king bed had no chair or trash bin in our room like the 2 queen room. The rooms also have no mini fridge so just keep that in mind. Our room was next to the stairs and you can hear people in the hallway passing by. Location was good, staff is very friendly and the hotel is clean. The parking felt safe and secure. They have a couple of spaces under the hotel and then right next door they have a gated area.
Stayed 3 nights in May 2025

6/10 Okay

Miguel

Stayed 3 nights in May 2025

10/10 Excellent

ana carina

Stayed 1 night in Mar 2025

10/10 Excellent

Salvador

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Juan, Mexicali

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, near shore, beach, places to do shopping; some minor details with the lighting and outside noises but overall good place to stay and take all the good things of a beach atmosphere vibes.
Stayed 3 nights in May 2025

6/10 Okay

Edith, Los Angeles

Travelled with family
Liked: Amenities
The shower is big enough got water. The only thing that I didn't like is the carpet looks dirty and the blankets on top looks with stains of oil or something and the towels are old and smells bad.
Stayed 1 night in May 2025

10/10 Excellent

Emigdio, San Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

4/10 Poor

ELISA OCHOA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our door lock was not working, so when i called reception, somebody from maintenance came and said "oh yes, its not working but it will be fixed until tomorrow", i was travelling with my daughters and felt powerless & unsafe. we had to move a sofa in order to lock the door.
Stayed 1 night in Apr 2025

6/10 Okay

Taina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

efrain

Travelled with family
Liked: Cleanliness, staff & service
No wifi service for tv or room phone line to call fromt desk or restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved everything about it! Staff was amazing!
Stayed 2 nights in Apr 2025