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Le Grand Balcon

5.0 star property

Photo gallery for Le Grand Balcon

Bar (on property)
Lobby
Point of interest
Suite (Capitole) | City view
Classic Double Room, 1 Double Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Room service

Explore the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪2 min walk‬
  • Basilica of Saint-Sernin
    ‪5 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole)

Suite (Capitole)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Premium bedding, in-room safe, desk, blackout curtains

Double Room (Privilège)

8.4 out of 10
Very good
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (910)
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Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 955 reviews
Rating 8 - Good. 311 out of 955 reviews
Rating 6 - Okay. 66 out of 955 reviews
Rating 4 - Poor. 24 out of 955 reviews
Rating 2 - Terrible. 17 out of 955 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the heart of Toulouse

The hotel staff were very approachable and quick to help with our needs. I'd recommended staying here to families and friends.
Stayed 2 nights in Mar 2025

4/10 Poor

Glynis

Liked: Room comfort

Disappointed

There isn’t much to this hotel! Reception is tiny - a long thin corridor with 2 small desks. The lift is next to one of the desks. We were given a room on the 4th floor. This floor was being worked on. The corridors were masked with tape and polythene and there was banging until 5pm. In the room two lights were broken, one over the bed and one in the bathroom. The bed one was reported but not fixed. The reception area is small. There was nobody in the bar in the evening but there were people enjoying breakfast there in the morning. Our view was an external fire escape. Shame, it was my husbands birthday and I expected a bit nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and spacious room in a boutique type hotel. Staff were helpful when asked. I’ve stayed her numerous times.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksander, Ruislip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at this hotel in an ideal location
Stayed 3 nights in Jan 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

a little more security

I enjoy this hotel a lot. Two things to help improve: 1 curtains need to be more black out as the lights from the street illuminate the entire room; 2. luggage that is left needs to be secure and not left in the lobby. I returned to see my expensive luggage sitting out in the hall where anyone could take it. The staff are always wonderful
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

Dated, Dirty, and Poorly Secured

Really disappointing hotel. I had one of the most expensive rooms on the property, with the best view, but it was terrible. Stains all over the carpeted bedroom, stains on the sofa, torn bed linens and towels, a half-used bottle of conditioner in the bathroom, etc... On several occasions, I walked directly into the hotel elevator without seeing a single hotel employee. This does not feel secure at all. This hotel does not deserve its star-ranking, and should be avoided.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Bowdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff . Would highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , perfect location for city break in Toulouse.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolas, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location mere steps from Place du Capitole is very convenient to everything there is to see and do in Toulouse and beyond. And the Capitole Metro stop is only a 3 minute walk, so it's easy to get to the train, tram and bus stations at Toulouse Matabiau. My room was quiet and well-appointed, though perhaps a bit small for 2 people. I didn’t eat breakfast there so can't comment on that. Finally, the staff were all very helpful and friendly. And Alex went above and beyond to help me with some train and tram schedules for a couple of day trips I was interested in. Highly recommended this property, and would definitely stay here again if I come back to Toulouse.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Close to the main square of the city Staff were very pleasant and helpful Quite basic services No lift, no bar, no restaurant Breakfast was typical Mediterranean Came back to room at 4 pm and still hadn’t been serviced
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Classy.
Stayed 3 nights in Sep 2024

2/10 Terrible

Chantel

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. We had booked 2 rooms at this hotel. Both rooms had coffee and other brown stains all down the walls and on the old carpet. Both rooms had live ticks running around the bed, carpet and drapes as if they owned the place. The bedding was also stained and looked lived in. I purposely went for what I thought would be a higher end hotel stay because I wanted to treat myself for the night, but what I ended up with felt more closer to a night of camping. Consider yourself WARNED.
Bedsheets
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service throughout the stay, very friendly, helpful staff. The room was very clean and well appointed. The location could not have been better with easy access to everything. Highly recommend this hotel
Stayed 2 nights in Sep 2024

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location within steps from the main square of the city. Rooms and nice and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .
Stayed 1 night in Sep 2024

8/10 Good

Julia Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!
Stayed 1 night in Aug 2024

2/10 Terrible

Chantel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paola, Canton

Travelled with partner
Liked: Cleanliness
Excellent location. Comfortable but not a 5 star hotel… 3.5 or 4 maybe. Nice staff but not a remarkable experience. Just a basic hotel to spend the night steps away from the Toulouse Capitole.
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Location was key

Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

Good location, Friendly staff, but bad beds

Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.
Stayed 3 nights in Aug 2024