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The pillow is too soft. I chose this hotel because there was in room washing and drying machine. It was so convenience for me to do the laundry. Since it was nearby the station, you will hear some noise. However, it didn't affect me to sleep.

The shower was good, it made me relax. The location of this hotel is unbeatable! If you would like to go shopping, it is a hotel for you to stay.

It’s a fantastic and convenient place for family stay. It’s clean and classy hotel near the Tenjin station.

Great Location 😀opposite the train station very convenient .

Excellent staffing

We've stayed in "nice" hotels around the world. The lobby of The Basics is stunning. One of the most beautiful hotel spaces we've seen. Our room was comfortable with a very good bed and some terrific features such as ambient lighting. However, our room lacked a dresser for unpacking our clothes. There were no safety bars in the shower. The provided slippers and sleeping clothes did not fit, even though we are not large people. The staff could not provide properly sized items. We had an upgraded room, which included "club level" privileges. The club room is pleasant, although not up to the standards of so many others. There is no service staff available. Very limited self-service beverage options and no breakfast or special food offerings. The beautiful rotunda lobby has massive bookshelves containing a wonderful, eclectic assortment of books, all available for your reading or perusal. Artwork abounds in this hotel. Check out the fabulous series of porcelain dolls on the second floor. We had breakfast in their dining room, and the menu was a mix of Western and Japanese dishes. It was OK. It's a short walk from the train station with many food choices in the neighborhood. Although the very best restaurants in Fukuoka are at least a ten-minute or more cab ride away.