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Buckatree Hall Hotel

3.5 star property

Photo gallery for Buckatree Hall Hotel

Restaurant
Exterior
Superior Twin Room
Point of interest
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View map
The Wrekin, Telford, England, TF6 5AL
  • Place, The Wrekin
    ‪29 min walk‬
  • Place, Telford Shopping Centre
    ‪6 min drive‬
  • Place, The International Centre
    ‪7 min drive‬

Room options

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Single Beds (Scenic View)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Premier Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Telford

With a stay at Buckatree Hall Hotel in Telford, you'll be within a 5-minute drive of Sunnycroft and New Bucks Head Stadium. .This hotel is 3.6 mi (5.9 km) from The Wrekin and 4.4 mi (7.1 km) from Green Wood Centre.

What's nearby

  • Telford Shopping Centre - 6 min drive - 8.3 km
  • The International Centre - 7 min drive - 9.0 km
  • Ironbridge Gorge - 8 min drive - 8.6 km
  • Ironbridge Museum - 9 min drive - 10.0 km
  • Iron Bridge - 12 min drive - 11.7 km

Getting around

  • Telford Wellington Shropshire Station - 10 min drive
  • Birmingham Airport (BHX) - 64 min drive

Restaurants

  • ‪The Boot Micropub - ‬4 min drive
  • ‪rens coffee bar and kitchen - ‬3 min drive
  • ‪Wrekin Inn - ‬3 min drive
  • ‪Smithfields Fish & Chips - ‬3 min drive
  • ‪The William Withering - ‬3 min drive

About this property

Buckatree Hall Hotel

Hotel in Telford with a 24-hour front desk and a bar
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 62 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as wireless internet access (surcharge). This hotel also features concierge services, wedding services, and a television in a common area.
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Telford? This hotel has 581 square feet (54 square meters) of space consisting of conference space and 6 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 581 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 7.50 for children
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 728 reviews
Rating 8 - Good. 260 out of 728 reviews
Rating 6 - Okay. 121 out of 728 reviews
Rating 4 - Poor. 52 out of 728 reviews
Rating 2 - Terrible. 38 out of 728 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be open until it is ready and bought up to standards shown in the pictures or the pictures changed. A lot of the rooms are locked off due to their condition, so feels empty and unsafe. The room was dirty, and not cleaned properly, dirty socks found, the phone didn’t work, the furniture is falling apart, the beds are dirty and heavily soiled, the doors don’t lock properly, the lift is out of order to all 3 floors, and the staff don’t care, they even try to debit your payment card before you check in despite picking the pay at property option. I checked out immediately.
Soiled bed
Damp patches
Broken furniture
Bad repairs
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Room did not have air conditioning and bearing this in mind there was no fan to cool the room, otherwise everything ok
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most dirtiest and disgusting hotel ever

This is the most terrible and disgusting hotel I’ve ever been to and I thank God I never slept there for even for a minute with my family after booking for 3 nights.The lift in there is not working so imagine if your bags are heavy you will have to carry them by yourself by using stairs to your room, bird poo everywhere, spider webs everywhere, mouldy bathrooms, No proper ventilation, Stuffy rooms, no air condition and they cannot provide a basic fan in this hot weather, if you need air you have to open the balcony door so imagine the amount of flies that will come in and I’m sure they will not provide heaters during winter. Due to the condition of the place hotel.com and Buckatree have put this dodgy policy in the booking which is “no refund after paying for the booking”. They’ve posted nice pictures just to deceive people in booking the place and this is a scam, hotel.com is aware of the condition of the place and they a part of this. “Imagine paying for an expensive shoe online and being delivered a slipper”that is what you get when you book Buckatree. I saw people check in and check out right after seeing the rooms so imagine the number of people they’ve deceived in paying up and not getting a refund.I requested for a refund but hotel.com and buckatree refused to give me back my money and they both kept lying and tossing me around. I will not advise anyone to waste a Penny in booking this place and this hotel does not deserve even a 1 star 😡
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
This hotel has a lot of potential and is in a lovely setting. My suspicion is the owners are new and haven't the money to invest or are the old owners still trying to sell the hotel without pouring more money in. We got what we paid for (which wasn't very much) but a bed and a clean bathroom. Breakfast was additional and we didn't partake. This hotel could be lovely and I hope someone can give it the love it deserves but don't go hear expecting any luxuries.
Stayed 1 night in Jun 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The photos used on all booking websites are lies... Gone are the pristine manicured lawns, relaxed with a foot high wild meadow. The flower beds now filled with dead plants, weeds, and discarded beer bottles and cans. The lake that looks so tranquil and ornate is overgrown and untended. Balcony furniture covered in bird muck and unusable. The building itself is rundown and in need of some serious maintenance. The lift hasn't worked for months for a start. We were lucky and got a relatively clean room, but others we spoke to told of black mould in the bathroom, broken light fittings, damp beds, peeling wallpaper and broken furniture. There was even a report of bed bugs being seen. Needless to say both we and another couple checked in and out again within hours of arrival. This place is so bad we renamed it the Bucket of Fleas!
Stayed 2 nights in Jun 2025

6/10 Okay

gina

Travelled with group

Ok

Overal ok room. We were only sleeping for one night. Got there late & left early. Area outside needs a gardener. But for my needs it was ok. In middle of nowhere & could do with an update. Could see light through the frame of my room door Ok if you have pets & if like walking in woods its good.
Stayed 1 night in Jun 2025

8/10 Good

Mrs Beverley

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

2/10 Terrible

Jessica

Travelled with partner
Liked: Property conditions & facilities
Staff were terribly
Stayed 1 night in Jun 2025

8/10 Good

Mr

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Disliked: Property conditions & facilities

Adequate for one night

Hotel was adequate for what we paid. for their cheapest room. A bit old and tired but bed comfy, sheets and towels clean tea coffee milk snd mugs. Only continental breakfat and no other meals. Seemed very few staff and lift is still not working.
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is very quiet. Lovely location but rooms are dated. Some cosmetic issues such as broken light fitting, toilet roll holder. Biggest issue is there is no restaurant for Dinner.
Stayed 1 night in Jun 2025

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV was not working well and there was noise in the early hours of the morning other residents
Stayed 2 nights in Jun 2025

6/10 Okay

Colin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was good and the bed was comfortable. No food available at all and miles from anywhere. Door keycards and iron didn't work.
Stayed 2 nights in Jun 2025

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel from the outside looks great and Is in a lovely setting. Inside it’s dated, it smelt bad and the rooms were terrible. Our towels were dirty, the bath was mouldy it was very poor. We had to go to the local supermarket to buy towels and cups as we didn’t want to use theirs. Wouldn’t stay there again if they paid me.
Stayed 1 night in May 2025

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No food avalible, water was just warm. Glad we only stayed one night. Won't use again.
Stayed 1 night in May 2025

4/10 Poor

Kimberley

Liked: Staff & service
Disliked: Property conditions & facilities

Cheap budget hotel that needs attention.

The hotel beeda attention. The room had broken lights and missing wall light. Loose tap on the sink and dirty towel. The grounds although could be lovely, it hadnt been looked after. Grass was overgrown and the lake was near empty with brokwn fence - not as pretty as previous visit. Staff gave no information bar looked closed and the restaurant wasnt in use.
Stayed 1 night in May 2025

6/10 Okay

Trevor

Travelled with partner
Disliked: Amenities
It was a good base and the room was fine. No dinner or hot breakfast as kitchen out of order. A few minor issues with flickering lights in corridor and socket not working in room and building looked tired. gardens were overgrown which was a shame. Not sure it’s been recently taken over or just being neglected. Massive potential and was ok for our overnight stay
Stayed 1 night in May 2025

6/10 Okay

CHRISTINA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our door wouldn’t open with the card so the staff member had to open it with the machine everytime we needed to get back in. The bar was open but with limited stock. Overall the hotel could be really lovely with a gardener to look after the grounds and some more staff, perhaps keys for the doors instead of the card system would be better and a stocked bar with bee on draught also
Stayed 1 night in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, outside environment was stunning. Property itself was large and quite
Stayed 1 night in May 2025

2/10 Terrible

Kyla

Travelled with family
Disliked: Property conditions & facilities, room comfort
Looked great from the photos, this must of been taken over 20 odd years ago, conditions were shocking inside, 2 random Guys on reception in bomber jackets , all very tired, dirty and in desperate need to renovation
Stayed 1 night in May 2025

10/10 Excellent

Nguyen

Stayed 1 night in May 2025

10/10 Excellent

Gurpreet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Chris

Business traveller
Stayed 1 night in May 2025

4/10 Poor

Carl

Disliked: Property conditions & facilities
Stayed 1 night in May 2025