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All of the above.

The room was clean and everyone was courteous and helpful.

Attendants were very helpful. I showed up late and they new me when I walked in. They had my keys laid out already and check-in was short.

It was clean and a good price.

Started with a very welcoming young lady greeting me, letting me get some basic Spanish out, then speaking to me in English. Great experience here. Quiet property, good food, impeccable room, a cool pool on a hot day, and at an affordable price, and a short walk to the town square. I'd most certainly saty here again!!

The hotel is about 1 1/3 blocks from the main square with level ground. Shops nearby ranged from elegant fashion and restaurants (a good variety, to a hair salon, electronics and a dollar store. Located across the street from a bank, the hotel seemed quite secure. Breakfast was quite good with plenty of choices. All the staff were exceptional. We were greeted with a very warm welcome and any requests we made were immediately fulfilled. Our suite was clean and well furnished. We would definitely choose this property if we were in Loja again.