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Breakfast was excellent. Great variety.

There is not enough restaurant servers during dinner and some guests (me and few other people) felt neglected.

Reception desk on arrival not very welcoming or friendly, just did the necessary. Bathroom floor space like a postage stamp, literally width of toilet. Never seen such a tiny bathroom. Breakfast was just ok but could have more on offer, quite limited. Location amazing, very clean, comfy beds.

Santa Claus Village was the perfect mix between nostalgic yet not overwhelming Christmas spirit. . Everything from the accommodations to the food was top notch. Everything was in walking distance and Uber/cabs were easily accessible. Friendly staff, clean facilities, overall great experience!

My second time to visit Finland and staying at Scandic has been a pleasure!

This hotel is truly centered around nature, making it the perfect place to relax and disconnect from the hustle and bustle of the city. They offer areas for sledding, reindeer that you can feed if you purchase food at reception, a spa with two complimentary hours per day, as well as outdoor and reception firepit areas. The rooms are comfortable, clean, and cozy, although I wish there were more luggage storage options and a thermometer for better temperature control. Breakfast is included (7:00 AM to 10:00 AM) and is served buffet-style. While it’s not very large, it offers enough variety to start your day off well. There are two restaurants: one casual dining option with great salmon soup, and another more à la carte experience. The river view is stunning (especially frozen in March), and there’s even a spot for an icy dip if you’re feeling brave. You can sometimes see the Northern Lights from the hotel if the sky is clear, though excursions are still recommended due to some light pollution. The staff is very friendly, and their WhatsApp service is a big plus. You can also book excursions directly with the hotel, which is helpful since many tours don’t pick up there. They offer shuttle service to the airport, Santa Claus Village, and downtown Rovaniemi. The only downside was some communication challenges with spa staff for international guests, which could be improved. Aside from that, we loved everything. It’s a bit pricey but definitely worth it.