8/10 Good
Caroline
28 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Don Fernando before, and had a very pleasant time, which is why I returned for a few nights this September.
In my other stay, the bed had a comforter / duvet on it, which traps warmth as you sleep, so as your body temperature drops during sleep, you stay warm.
On this stay, the bed had only one thin blanket on it, which was not sufficient -- the weather in Taos goes down to the 40s F. at night by September.
I was going to ask for another blanket, but doubted that would help -- still too light for the weather. So I had to keep the heater on, which made the room too warm at times, and put extra bed pillows on and around me for warmth.
Last time I stayed at the hotel, the indoor pool was nicely heated. It didn't feel heated at all this time -- the water was cold.
The maid also didn't get to my room either day that I stayed there (I was there for two nights). I doubt this was her fault. This happened at another Hilton-owned hotel I stayed at over the summer. They clearly didn't have enough maids working for them.
These strike me as money-saving actions on the part of the hotel, which is a shame, because it discourages return stays.
The staff was very pleasant and helpful. But the things I mention above were a letdown.
Caroline
Stayed 2 nights in Sep 2025