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The room was quite clean, and the staff were super kind and helpful - sometimes with the help of Google Translate. They even let us stay one more night, as we couldn't get to the hotel on the first night due to recent avalanches. Due to the snowfall, the climb up to the hostel was quite slippery: the path is narrow and winding. The views from the hotel were excellent to the surrounding mountains and Imlil. The air conditioner in the room was broken, and made a stuttering sound. We fixed by just pushing the plastic side, but it should be fixed. The bathroom did not have air conditioning, which made it auite steamy after a short shower. It also didn't drain very well. It was quite cold in the hotel, but the staff kindly lit a fire in the dining room furnace. We also had extra blankets for the night. The balcony door not locking shut also made it somewhat cold. Overall a very pleasant and charming stay with minor things to improve, and also based on the extreme weather we arrived in.

A magical place. Highly recommend. The staff is very thoughful.

Lovely staff and location! Very family and kid friendly. Only thing that could have been better is at least one outdoor pool heated but the indoor pool was nice too!

Great Location. Great views. Warm Hospitality.

We had a nice stay. Hotel is charming and the staff is very helpfull.

Arrival was a little confusing but lovely spot on the river. Room was lovely and clean. Only minor thing is lots of wasps/bees hanging about especially with breakfast can be a little off putting.