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Novotel Lombok Resort and Villas

4.0 star property

Photo gallery for Novotel Lombok Resort and Villas

3 outdoor pools, pool loungers
Reception
Breakfast, lunch, dinner served; Regional cuisine, beach views
Daily buffet breakfast (IDR 205700 per person)
2 bedrooms, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

View map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001
  • Place, Pantai Seger
    ‪8 min walk‬
  • Place, Kuta Beach
    ‪14 min walk‬
  • Place, Mandalika International Street Circuit
    ‪4 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom, Private Pool

Deluxe Villa, 1 Bedroom, Private Pool

Deluxe Villa, 1 Bedroom, Private Pool

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom

2 bedrooms, minibar, in-room safe, desk

Villa, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms (Standard)

2 bedrooms, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed (Shared Pool)

Deluxe Villa, 1 King Bed (Shared Pool)

Deluxe Villa, 1 King Bed (Shared Pool)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds

2 bedrooms, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Villa, 2 Bedrooms, Ocean View

Family Villa, 2 Bedrooms, Ocean View

Family Villa, 2 Bedrooms, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 2 Double Beds

Family Villa, 2 Double Beds

Family Villa, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

2 bedrooms, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

2 bedrooms, minibar, in-room safe, desk

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

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On the beach, white sand, free beach cabanas, sun-loungers
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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 70 reviews
The price is AU$161
includes taxes & fees
6 Dec - 7 Dec
Pullman Lombok Merujani Mandalika Beach Resort

Novotel Lombok Resort and Villas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 313 reviews
Rating 8 - Good. 115 out of 313 reviews
Rating 6 - Okay. 39 out of 313 reviews
Rating 4 - Poor. 18 out of 313 reviews
Rating 2 - Terrible. 4 out of 313 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacation in a private beach. Staff are very kind and warm
Stayed 3 nights in Aug 2025

10/10 Excellent

Sion

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Staff very attentive and professional. Resort well kept and tidy. Breakfasts phenomenally good ! Lovely place to stay and chill with family - recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with everything you need without even leaving. However, shopping Kutta Central area is a bit far but the hotel has a small taxi service to help. Great breakfast and dinner next to the beach and gym 10/10
Stayed 1 night in Jun 2025

10/10 Excellent

Rana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Resort which such lovely staff

Absolutely amazing stay at the resort! Would highly recommend for families, staff can’t do enough to ensure you have a lovely time. They always go above and beyond. Also so accommodating with young kids and are so helpful. They also helped organise so many trips for us. Roby front of house, Richmand, Khalil, Aziz all so lovely and genuinely kind hearted people!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ranee

Travelled with partner
Liked: Amenities
We would highly recommend staying here. It was nice to be a little out of town. It was super peaceful being able to watch the sunset on the beach every night. Staff was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2025

6/10 Okay

Abhinandan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The area was quite and peaceful, rooms were well maintained and spacious however found lack in cleanliness when it came to mosquito and insects in the common pool and private pool. Spotted a number of lizards at the lobby and dining restaurant, really unexpected at a 4 star resort. A few fused lights and broken tile in Private pool. Had found ants in the sugar pouches provided in room to make tea.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the make your own donuts
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to recommend

Checkin without explanation of the facilities. Poor breakfast food quality. Housekeeping not properly organized. Asked for preparing the day bed during checkin, in evening still not done. We checked in with 2 adults and 2 kids. Found 2 shower towels in the room only. Kids of other guests using the pool in normal clothes and washed off their make up from kids club face painting in the pool, needed to remind the pool staff the proper pool rules. Second day our room was not made up, asked reception to make up, 3 hours later still not made up. We used this hotel on our way back from north lombok 2 days prior our return flight. At the end we used the Pullman facilities and restaurant next door instead as we felt of much better quality and service.
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms and great service. The property is quite far out of town so you need to take a car at IDR50k each way to get into Kuta. The main down side was the pool layout, you could not have any sunbeds by the pool as pool was raised up on all sides. Bit of a strange design which made it hard to just relax by the pool which was a shame.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Janice

Travelled with partner
Not a lot to do in the area. Service was ok but English was lacking for many of the staff. Menu on restaurant different from the one on site. Food was ok but not great
Stayed 1 night in Oct 2024

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 great hotel. Missing a few things

Everything about this hotel is amazing. Just a few amenities were missing such as slippers, toothbrush, shower cap.
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ethnic design and innovative layout of the rooms and private and semi private villas with individual pools. Great for families. Staff were helpful and very friendly. Food was good, delicious breakfast buffet. Above ground pool was beautiful and had a lovely view but not great for swimming, only accessible by steps. Beach was beautiful but annoying to be constantly approached by street sellers. We walked to the nearby hill with stunning views of both the ocean and the Madalika racetrack. Very annoying listening to the sounds from the race track. Hills and beach beside the racetrack was shockingly littered with plastics and general garbage.
Stayed 3 nights in Aug 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property it’s our third time here but it doesn’t seem as good as it used to be. Both our sinks were clogged and the stoppers were dirty. The restaurant has gotten super pricey and the service charge is twice other hotels. Breakfast was good but very limited in choice and quantity. For the price we hope for better.
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Stayed 1 night in May 2024

8/10 Good

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time
Stayed 2 nights in Mar 2024

10/10 Excellent

Poh Cheng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
staff were excellent
Stayed 5 nights in Sep 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Novotel was last minute, due to travel issues between Jakarta and Bali. I wish I would have spent my entire time at Novotel. The beach was amazing and staff incredible. The room was clean and modern, while the property was classic and well maintained. Check my Insta story @emderrevin for a sneak peak of what to expect. I will return for a much longer stay.
Stayed 1 night in Jun 2023

2/10 Terrible

Jun Toshio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at this hotel

The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.
Stayed 3 nights in May 2023