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I didn't use these services, save for the room cleanliness. It's one thing done excellently.

Beautiful facility; having to pay for internet and parking was a bit irritating. Rooms just a bit dirty (no cleaning behind chairs, crumbs on sofa chair)

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This was a quick walk to the Bell Auditorium and the river walk. The property was clean and quiet and the staff was friendly.

The manager and staff at the front desk were rude at check in and made us wait in the lobby for ou

This has to be the dirtiest hotel I've ever stayed at in my 65 years. I was in town for a big pool tournament and chose this hotel for it's location and price. The lobby was never opened for coffee, breakfast snacks or anything else. I had to pick up a dirty phone at the night time check in window covered by thick bullet proof glass to get an attendant to rekey my room key card for the second day/night. This was at 5pm. Outside had plenty of parking but the sidewalks to the rooms were filthy with sticky dried up liquids you had to manuever around. Tweekers were loitering, talking to themselves and tried to talk to me and ask me for things when i walked past them quicky to access the ice machine. The room was big but very old and dirty. After walking on the carpet bare foot and getting into the shower, streams of dirt washed off the bottoms of my feet. I tried to use towels to walk on. Speaking of towels, I used one but when I saw a speck of dirt or leaf on the other, I opened it on the rack to see scattered dirt on it. The microwave had rust throughout and looked unusable. The toilet had a big yellow shim half wedged by the big rusted bolts but still was very wobbly. There were a bunch of little flying insects in the tub/shower area I had to battle with a wet towel before I could use the shower. Brushing my teeth, I noticed thick clumps of dust/dirt in the corner and the reflection of the sink through the mirror showed a dirty 1inch gap between the counter and the sink.