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It was a nice experience and definitely enjoyed it, if it was great I would have said so. Our toilet seat was broken the tents were a bit tired, and all in all I think an 8/10. The front of house staff were fantastic, the driver on the expensive 4x4 transfer from Mezougah to the tent was not so friendly but nor was he rude or unpleasant so those are the reasons for our rating

This is a beautiful property and very baby friendly. The staff made our stay very special. Highly recommend this place if you are in Merzouga!

I was excited about this place, having read the 5 star reviews. However, what I read in the reviews did not jive with our experience there. The place appears to be quite run down. The furniture in the rooms was tattered and dirty, the toilet was loose from the floor, the towels were well-worn and hard and felt like they weren’t clean. I realized why when I went in the public bathroom - I was filthy beyond belief and there was a very old washer/spin dryer there which appears to be what the staff used for the towels. There were Christmas decorations and a Happy New Year sign in the dining room. It’s like the place had been unused for a while and no one bothered to freshen it up despite having guests. The staff were lovely and very accommodating. Breakfast was nice enough. There were workers there while we were there, redoing some of the wall area, and they were hanging about well into the evening and had tools and gravel all about right in front of our door. The worst thing was in the morning when we woke and went outside, we noticed a few men sleeping in the courtyard and by the pool on the benches. They did not appear to be staff. It made us uncomfortable. Perhaps they were the men working on the wall but in any case, I thought it was quite inappropriate. I usually trust Hotels reviews but this really made me think twice.

Ali and Mohammed are excellent

What an incredible experience this was. Hafid and his staff went above and beyond to ensure we had a great time. The setting was spectacular and peaceful. The staff was so friendly and hospitable. The drum circle was definitely one of the highlights of our stay. We enjoyed learning about the culture. A once in a lifetime experience.

What a great day. The staff was fantastic. Accommodations were great and the food was amazing. I really appreciated the evening entertainment while we all sat around watching the fire and looking at the stars. Would certainly recommend.