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Great staff. Good service. Good location with a lot of restaurant , bar and coffe shop . Very interesting place near old town with a lot of activity at night

An excellent stay at Sofitel Kunming. The services are awesome & my room is very clean. A very convenient location as well. Their staff, Jessica is a very outstanding person. She helped me booked my roundtrip train tickets from Kunming to Dali. And more. She is a very responsible & helpful individual. I'd like to give her a 5 Stars out of 5 for her remarkable service as well. I really appreciate everything that she has done. I will stay in Sofitel Kunming again in the future when I'm back.

The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me the assurance that everything will be taken care off before our arrivals. Well done ! Highly recommended.

Overall amenities, breakfast buffet and kids playing area

Best hotel I've stayed in awhile. Staff is a delight - when I arrived at 530am in the morning after a long night of travel, she passed me a bottle of water while I wait for check-in. She passed me a cup of tea while I wait for a taxi during the day. Hotel room amenities were great, more provided than a regular hotel - mouthwash, free snacks and drinks, even drinks in the fridge are free! Cleaning lady left a handwritten note wishing me a pleasant stay too.

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