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Cicero Grand - Syracuse North

2.5 star property

Photo gallery for Cicero Grand - Syracuse North

Deluxe Suite
Fitness facility
Banquet hall
Indoor pool, outdoor pool
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

View map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Suite, 2 Queen Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, Accessible Bathtub, Non Smoking

Basic Suite, Accessible Bathtub, Non Smoking

Basic Suite, Accessible Bathtub, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Randolph House Hotel, Trademark Collection by Wyndham

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (859)
The price is AU$171
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Randolph House Hotel, Trademark Collection by Wyndham

About the area

Cicero

A stay at Cicero Grand - Syracuse North places you in the heart of Cicero, a 8-minute drive from Oneida Lake and 11 minutes from Destiny USA. .This hotel is 10.2 mi (16.4 km) from Onondaga Lake Park and 11 mi (17.7 km) from Armory Square.

What's nearby

  • Destiny USA - 11 min drive - 17.8 km
  • Armory Square - 14 min drive - 21.4 km
  • Syracuse University - 16 min drive - 22.5 km
  • New York State Fairgrounds - 17 min drive - 23.9 km
  • St. Joseph’s Health Amphitheater at Lakeview - 18 min drive - 25.3 km

Getting around

  • Syracuse Regional Transportation Center - 17 min drive
  • Hancock Intl. Airport (SYR) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand - Syracuse North

Hotel with free breakfast, in the vicinity of Oneida Lake
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with twin sofa beds. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cicero? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 101 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was below average for sure. Hardly was there an attendant at the front desk. Every day when returning to the hotel, I had to get a new key card. I was told it is my fault, that i must be leaving it next to my phone or wallet. I travel for a living and i have never had this problem occur. there were other guest that had the same issues. there were dogs in the room next to me that barked the entire night. finally at midnight it got resolved. the next night, there was someone staying next to me that was smoking marijuana. Overall, it was not a relaxing stay.
Stayed 6 nights in May 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close enough to SU

Mary checked us in right away and was very friendly. Trip to visit Syracuse University so it was a quick trip. Free breakfast including a do it yourself waffle station made check out a breeze!
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family and small children
Disliked: Amenities
Wasnt anything special and not worth the inflated price due to graduation at the university,no comparison to my first choice,Hampton
Stayed 1 night in May 2025

4/10 Poor

Michael

Travelled with family and small children, Travelled with partner
Disliked: Amenities
The hotel was not clean. Rooms are outdated, especially the furniture. Our room was not cleaned when checked in and had to wait until someone cleaned it. However, the staff was very friendly and helpful but they are in a bad spot. The hotel needs serious investment in order to be a variable hotel. I was promised a discount but have yet to see it.
Stayed 1 night in May 2025

8/10 Good

Chris

Business traveller
Liked: Amenities
I had issues with other guests’ dog barking and had to move rooms. Then, had to move rooms again for the second night of my stay. All of this was navigated patiently and with priority by the woman who works the night desk. She made it happen at minimal inconvenience to me.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Stayed 1 night in May 2025

6/10 Okay

Janice

Stayed 1 night in Apr 2025

8/10 Good

Shad

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Property was ok. Need to udate their sodabeds and had to get out own sheets for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Herbert

Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional.great continental breakfast.would stay again
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Staff & service, room comfort

Family friendly with pup!

I lived in Cicero for 14 years, since I moved five years ago this hotel has become my favorite place to stay, it’s my old neighborhood 😁 and also, because of the price range and pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonick

Liked: Cleanliness, staff & service, property conditions & facilities
Mary was very helpful welcoming and professional during check in Very nice person My room was very nice and clean Very good breakfast I am very pleased with my stay Thank you
Stayed 1 night in Apr 2025

8/10 Good

Margo

Stayed 1 night in Apr 2025

2/10 Terrible

Frances

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude. The mattress had several stains and raised mold was on it. Mattress had visible springs exposed. The bathroom had hairballs on the wall. They ran out of pillows so we had no pillows. Staff was downright disrespectful when I told them about these things.
Stayed 1 night in Apr 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, room comfort

Uncomfortable situation

It started with a very load speaking manager talking about an employee issue and talking to someone ker phone about a credit card transaction.
Stayed 1 night in Apr 2025

2/10 Terrible

Abigail

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever to check in. No pool hours on Sundays. No sheet on the pull out couch. Pull out couch uncomfortable, dirty elevator. Freezer needed to be defrosted. Terrible and nasty.
Stayed 1 night in Apr 2025

8/10 Good

Mike

Travelled with family, Business traveller
Disliked: Amenities
Decent hotel, clean and comfortable. Would stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Kalvin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn't ready on time, cleaning was less than satisfactory by the time we did get in. No working TV, No remote, broken lamp, toilet not cleaned, super thin walls could hear neighbours and people in the hall all night, extremely limited staff. Would not stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2025

2/10 Terrible

matt

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place needs an update. The pool conveniently ”broke” the night before our stay. WiFi was bad and wasn’t even strong enough to run their “smart tv”. Dead light bulbs and broken toilet seat in the bathroom. The pull out coach needs to be replaced. I don’t expect much for a “free breakfast” but this was terrible. I regret every part of my stay!
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Travelled with group
Liked: Staff & service
Floor we were on 3, was obviously being renovated and should not have been used for guests. Reception staff were great. Breakfast was great. When we were on our way back, stayed again and second floor was much nicer.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Subject: Ongoing Housekeeping Issues During Our Stay – Immediate Attention Required I am writing to formally express our disappointment and frustration regarding the handling of our current booking through Expedia for a 4-night stay at your hotel. In accordance with the directions provided on your website, we requested daily housekeeping service both during online booking and again at check-in. On Sunday morning, before leaving the hotel, we also confirmed at the front desk that our room should be made up that day. When we returned Sunday night, we found that the room had not been serviced. We were offered an apology and provided with fresh towels — which we accepted — and were assured the issue would be promptly addressed. However, on Monday evening, we returned once again to find that no one had entered our room since our arrival on Saturday. I went to the front desk and was again handed towels and another apology. This time, we weren’t even given a bathmat. This morning, I attempted once more to address the issue before leaving for the day. I stopped by the front desk, and the only response I received was being told to take a business card. No staff member took the time to engage with me or ensure that our room would finally be serviced. I travel frequently and pride myself on being patient and easy-going, but the continued lack of basic hospitality and follow-through at your hotel is unacceptable. I’ve tried to resolve this directly
Stayed 4 nights in Apr 2025

2/10 Terrible

Melanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool was not open and we left, the staff did not tell us it was closed and was not very helpful or respectful of our disatisfication. We have requested a refund, without response.
Stayed 1 night in Apr 2025

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very quiet area, and convenient to the interstate.
Stayed 1 night in Apr 2025