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Syracuse Grand

2.5 star property

Photo gallery for Syracuse Grand

Superior Single Room, Refrigerator & Microwave
Exterior
Reception
Indoor pool
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪3 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪8 min drive‬
  • Place, New York State Fairgrounds
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Refrigerator

Standard Double Room, Refrigerator

Standard Double Room, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, Refrigerator

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Randolph House Hotel, Trademark Collection by Wyndham
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.3 out of 5, 1,011 reviews
The price is AU$126
includes taxes & fees
16 Nov - 17 Nov
Randolph House Hotel, Trademark Collection by Wyndham

About the area

Liverpool

Located in Liverpool, Syracuse Grand is within a 10-minute drive of Destiny USA and Armory Square. .This hotel is 5.3 mi (8.5 km) from Landmark Theatre and 5.9 mi (9.4 km) from The Oncenter.

What's nearby

  • Destiny USA - 3 min drive - 5.8 km
  • Armory Square - 7 min drive - 10.0 km
  • Landmark Theatre - 7 min drive - 10.0 km
  • St. Joseph’s Health Amphitheater at Lakeview - 8 min drive - 14.4 km
  • New York State Fairgrounds - 9 min drive - 15.9 km

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Francesca's Italian Kitchen - ‬3 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Heid's Of Liverpool - ‬3 min drive
  • ‪The Retreat - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

Syracuse Grand

Hotel with free breakfast, in the vicinity of Destiny USA
Syracuse Grand offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Liverpool? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Liverpool Syracuse & Suites

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 242 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 163 out of 1001 reviews
Rating 2 - Terrible. 169 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jenn

Stayed 2 nights in Jul 2025

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean
Stayed 1 night in Aug 2025

6/10 Okay

Ferdinand

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was hoping to be able to use pool and hot tub facilities, should have been a discounted price, breakfast was sub par, juice machine wasn’t working, toaster wasn’t on, Room was decent the property could use updating,
Stayed 1 night in Aug 2025

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities

Ouchy

Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Stayed 1 night in Apr 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient right off the interstate
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Colleen M

Travelled with family
Liked: Staff & service
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
Stayed 2 nights in Aug 2025

6/10 Okay

Jarred, Massena

Liked: Staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Joseph, Chicago

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
Stayed 1 night in Jul 2025

8/10 Good

Melanie A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked a room with a jet jacuzzi tub. When we got there, we were told it was broken. Thankfully they upgraded us to a king suite for no additional charge, but I was really bummed about the jacuzzi. The bathroom in the suite was just a regular hotel bathroom. Breakfast was good the next day, and the staff was kind.
Stayed 1 night in Jul 2025

8/10 Good

Catolyn

Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Stayed 2 nights in Jul 2025

8/10 Good

Robert, VIRGINIA BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good, guest laundry was not very good.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Staff & service, room comfort
The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A plus hotel

Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, room comfort
There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
Stayed 2 nights in Jul 2025

2/10 Terrible

Cassandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned, sink leaked, ants in the room, shower curtain missing, air conditioner was not on in the gym, pool area needs to be cleaned and updated. Staff was friendly and immediately changed our room.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the pool opened earlier and stayed open later
Stayed 2 nights in Jul 2025

6/10 Okay

Catelyn

Stayed 2 nights in Jul 2025

6/10 Okay

scott

Travelled with partner
Liked: Staff & service, amenities
Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.
Stayed 1 night in Jul 2025