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Room type Options Nightly price Book
Horizon Deluxe Twin
Room with view
42 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Horizon Deluxe King
Room with view
42 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin
Room with view
42 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King
Room with view
42 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon, Premier Room, 1 King Bed
Room with view
65 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite King
Room with view
82 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier King
Room with view
62 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants connected to a shopping center in Suzhou

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Shangri-La Suzhou in Suzhou (Huqiu District), you'll be a 4-minute drive from Lingering Garden and 8 minutes from Shantang Street. This luxury hotel is 5.7 mi (9.1 km) from Suzhou University and 6.1 mi (9.8 km) from Suzhou Museum.

Make yourself at home in one of the 390 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Cafe Soo, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 390
  • Number of floors - 51
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2007
  • Number of restaurants - 3
  • Number of meeting rooms - 11
  • Tennis on site
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Banquet hall

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese
  • Chinese (Mandarin)

Parking

Free self parking , Free valet parking

Room Amenities

Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and bathrobes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Window screens

Where to Eat

Buffet breakfasts are available for a surcharge.

Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 21

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.

Contactless check-in and contactless check-out are available.

UnionPay

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou
  • Shangri La Suzhou
  • Shangri-La Suzhou Hotel
  • Shangri La Hotel Suzhou
  • Shangri-La Suzhou Suzhou
  • Shangri-La Suzhou Hotel Suzhou

We should mention

Contactless check-in and contactless check-out are available.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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