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Swiss-Belexpress Jemursari

3.5 star property

Photo gallery for Swiss-Belexpress Jemursari

Express Super Family
Breakfast, lunch, dinner served; international cuisine
Meeting facility
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
  • Place, Surabaya Zoo
    ‪4 min drive‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪5 min drive‬
  • Place, Surabaya Town Square
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Express Twin

Express Twin | Room amenity

Express Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Express Queen

Express Queen

Express Queen

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Express Super Queen

Express Super Queen

Express Super Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Express Super Triple

Express Super Triple

Express Super Triple

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Express Super Family

Express Super Family

Express Super Family

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Murphy Bed

View all photos for Express Suite

Express Suite

Express Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area
ibis Surabaya City Center
Surabaya Center
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 91 reviews
The price is AU$29
includes taxes & fees
7 June - 8 June
ibis Surabaya City Center

About the area

Surabaya

With a stay at Swiss-Belexpress Jemursari in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Royal Plaza Surabaya. .This hotel is 2.3 mi (3.7 km) from Universitas Islam Negeri Sunan Ampel Surabaya and 3.4 mi (5.4 km) from Petra Christian University.

What's nearby

  • Surabaya Zoo - 4 min drive - 4.0 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 5 min drive - 5.1 km
  • Taman Bungkul - 5 min drive - 5.4 km
  • Surabaya Town Square - 6 min drive - 6.0 km
  • Royal Plaza Surabaya - 7 min drive - 6.5 km

Getting around

  • Jemursari Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Ssb Hj. Hesti - ‬2 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪D'Coffee Cup - ‬3 min walk
  • ‪Coto Makasar "Daeng Dalle - ‬3 min walk
  • ‪Rumah Makan Taman Handayani - ‬3 min walk

About this property

Swiss-Belexpress Jemursari

Swiss-Belexpress Jemursari offers 130 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 130 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Swiss-Belexpress Jemursari has a restaurant serving breakfast, lunch, and dinner.
Citruz - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 40,000 for children
  • A restaurant

Restaurants on site

  • Citruz
  • Citruz Cafe

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 150000.0 per night

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zest Hotel Jemursari Surabaya

Zest Hotel Jemursari

Zest Jemursari Surabaya

Zest Jemursari

Zest Hotel Jemursari Surabaya, Java

Swiss-Belexpress Jemursari Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
This property was in neat, clean condition with modern facilities and nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10 Good

gilsonlim, Semarang

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Surabaya

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the most frequent stayed hotel

my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10 Excellent

Paul, Keelung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best experience in Surabaya

the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10 Good

Paul , Jakarta

Liked: Staff & service, room comfort

a good c/p value budget hotel

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10 Good

Paul , Taipei

Liked: Staff & service

High C/P value hotel.

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik dan Nyaman

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.