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 Surabaya •1 Room
 Surabaya • 1 Room
Book online or call 1800 781 504 Phone Number

Novotel Samator Surabaya Timur

4.0 out of 5.0
Jl Kedung Baruk 28 Rungkut, Surabaya, 1800 781 504
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Parking
Wifi
Smoke Free
Supermarket
24/7 Desk
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Room type Options Nightly price Book
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Superior Twin Room, 2 Single Beds
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
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Other room types
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Superior Suite, 1 King Bed
56 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
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Deluxe Twin Room, 2 Single Beds
30 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Double Room, 1 King Bed
30 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, 1 King Bed
28 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel with bars/lounges and fitness center

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
Grocery/convenience store
24-hour front desk

With a stay at Novotel Samator Surabaya Timur in Surabaya, you'll be near the airport, within a 10-minute drive of Tunjungan Plaza and University of Pembangunan Nasional Veteran. This upscale hotel is 9.7 mi (15.7 km) from Pakuwon Mall and 2.6 mi (4.2 km) from Sepuluh November Institute of Technology.

Make yourself at home in one of the 261 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as desks and electric kettles.

Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy a meal at FOOD EXCHANGE, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

Languages spoken

  • English

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Novotel Samator Surabaya Timur

Jl Kedung Baruk 28 Rungkut, Surabaya, 60298

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 261
  • Number of floors - 21
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Arcade/game room
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Grocery/convenience store
  • Free WiFi
  • Free wired Internet
  • Year Built – 2017
  • Number of restaurants - 1
  • Number of meeting rooms - 10
  • Number of outdoor pools - 1
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 2
  • Luggage storage
  • Lockers available
  • Ballroom
  • Reception hall
  • Dock
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Novotel Samator Surabaya Timur offers 261 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels. Bathrooms include slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Alarm clock
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • High-speed internet access
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Slippers
  • Cable TV service
  • Free WiFi
  • TV size 42
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

FOOD EXCHANGE - Onsite restaurant.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 17

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards

Staffed front desk

Grey water recycling system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must be of specific type(s): Antigen

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Minimum age for negative COVID-19 test result requirement: 1

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 145200 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 250000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Samator Surabaya Timur Hotel
  • Novotel Samator Timur Hotel
  • Novotel Samator Timur
  • Novotel Samator Surabaya Timur Hotel
  • Novotel Samator Surabaya Timur Surabaya
  • Novotel Samator Surabaya Timur Hotel Surabaya

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a negative Antigen COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

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