Book Sungai Bertam hotels

Service was excellent!

Convenient location. Friendly staff

Good sized one bedroom apartment with aircon, ceiling fans, a washer (must bring own detergent), a full sized fridge and hot/cold water dispenser. Booked it with mountain view but next plot of land is being developed for a mall. Not so noisy with balcony doors closed. It's located next to Lost World theme park (linked by sheltered walkway) and two fast food outlets across the road, but no local Asian eatery nearby. I'd been driving out to Bercham & elsewhere for local Asian food which was fine by me. I hope to stay there when I visit Ipoh again but there're a few issues which I hope could be improved: Although water volume & pressure are great in the kitchen & bathroom, the shower pressure was so low that it was tedious to have a thorough shower/shampoo. Also, was worried the black dirt on the ceiling fans might drop, especially the one above the bed. Hope for normal sized cups/mugs instead of two tiny shot sized glasses provided. Although its no big deal that beverage sachets were not provided like in hotels, I hope there's at least a box of tissue paper provided.

Great location, Best service and comfortable room

amazing hotel!

I'm not picky when it comes to where I stay, I only really require a decent-ish bed and a clean a bathroom. This hotel failed on pretty much every count. I didn't expect a luxury hotel but I had thought for the price we'd be getting a clean room. To start with looks much dingier than the photos, which is something I always expect but not nearly to this degree. The room had not been cleaned before hand as the bathroom was disgusting and the shower had what looked like it poop in the drain. The bed was itchy and uncomfortable which made for two nearly sleepless nights. The staff was at least friendly and the area around the hotel has some good restaurants and sights. Do not stay here.