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Château de Pourtalès

3.0 star property

Photo gallery for Château de Pourtalès

Front of property
Interior entrance
Reception
Interior entrance
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View map
161 Rue Melanie, Strasbourg, Bas-Rhin, 67000
  • Place, Pourtales Park
    ‪1 min walk‬
  • Place, Lieu d'Europe
    ‪7 min drive‬
  • Place, Train Station Square
    ‪12 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪29 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room (Chalet)

Classic Double Room (Chalet)

Classic Double Room (Chalet)

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (Chateau)

Classic Double Room (Chateau)

Classic Double Room (Chateau)

9.6 out of 10
Exceptional
(7 reviews)
  • Park view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park)

9.6 out of 10
Exceptional
(10 reviews)
  • Park view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Strasbourg

With a stay at Château de Pourtalès in Strasbourg (Robertsau), you'll be within a 10-minute drive of Strasbourg Christmas Market and Train Station Square. .This spa hotel is 3.8 mi (6.1 km) from Strasbourg Cathedral and 0.1 mi (0.1 km) from Pourtales Park.

What's nearby

  • Pourtales Park - 1 min walk - 0.0 km
  • Lieu d'Europe - 7 min drive - 2.8 km
  • Strasbourg Christmas Market - 11 min drive - 5.5 km
  • Train Station Square - 12 min drive - 6.9 km
  • Strasbourg Cathedral - 13 min drive - 5.9 km

Getting around

  • Robertsau Boecklin Tram Stop - 5 min drive
  • Bischheim Station - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 38 min drive

Restaurants

  • ‪Restaurant du Parlement Européen - ‬7 min drive
  • ‪Restaurant Dostoïevski - ‬6 min drive
  • ‪Bar de la Presse - ‬6 min drive
  • ‪Flower Bar - ‬6 min drive
  • ‪Tandoor - ‬4 min drive

About this property

Château de Pourtalès

Château de Pourtalès offers 25 accommodations with minibars and safes. Televisions come with premium digital channels.

This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 25 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a ballroom, and bike storage.
Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Pourtalès

Château Pourtalès Hotel

Château Pourtalès Hotel Strasbourg

Château Pourtalès Strasbourg

Château de Pourtalès Hotel

Château de Pourtalès Strasbourg

Château de Pourtalès Hotel Strasbourg

Château de Pourtalès Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 297 out of 505 reviews
Rating 8 - Good. 174 out of 505 reviews
Rating 6 - Okay. 23 out of 505 reviews
Rating 4 - Poor. 8 out of 505 reviews
Rating 2 - Terrible. 3 out of 505 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and so helpful :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff!
Stayed 1 night in Dec 2025

10/10 Excellent

CATHERINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Where do I start ! The room was absolutely perfect. Spacious, clean, nice bed , big bathroom, beautiful views, quiet. The Château was beautiful, elegant, historic and well maintained. Buffet breakfast was super yummy. The staff were lovely and helpful. I wish we could have stayed longer.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good the place nice quite
Stayed 1 night in Sep 2025

8/10 Good

SOUHEIL

Liked: Cleanliness, staff & service, room comfort
La chambre n' est pas comme les photos . Pas de papier klenex Pas de fer à repasser Pas de table pour les valises, je si du mettre la mienne par terre Pas de chauffage La sèche serviette ne fonctionne pas
Stayed 2 nights in Sep 2025

8/10 Good

Jacky

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful chateau set in lovely grounds. Our initial room was in the old part of the building and definitely needed an upgrade. Lovely outlook but small, old fashioned bathroom and a distinct smell. So we asked to be moved. No problem and we were moved to a modern room in the newer extension, which was fine.
Stayed 2 nights in Aug 2025

8/10 Good

Helga

Travelled with partner
Liked: Cleanliness, staff & service
We had a lovely time in a lovely location. Very kind staff. However, there were challenges: poor internet in Park building, mediocre breakfast, no lift in the chateau so 47 steps up to our second etage room in the chateau, few restaurants nearby and no restaurant in the hotel apart from breakfast room.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and relaxing stay. The staff were courteous and helpful. A nice atmosphere and convenient location. We stayed in one of the renovated rooms by the park which was very comfortable, spacious, and quiet. There are plenty of places to relax around the property. It was the perfect way to visit and explore Strasbourg while also getting a château experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pierre-Michel, Corner Brook

Stayed 5 nights in Aug 2024

6/10 Okay

Grazio

Liked: Staff & service

Lovely grounds and house but rooms very dated and

Lovely grounds and amazing old chateau from the outside. However rooms are very dated and when hot like on the night we stayed room was very hot and stuffy - there was an old fan but again was too small and ineffective to bring the temp down. Rooms very old and tired and in need of period renovations. Also no blind in the bathroom so when showering people can see in your full glory from the lawns.
Stayed 1 night in Aug 2024

6/10 Okay

Grazio

Liked: Staff & service

Lovely grounds and house but rooms very dated and

Lovely grounds and amazing old chateau from the outside. However rooms are very dated and when hot like on the night we stayed room was very hot and stuffy - there was an old fan but again was too small and ineffective to bring the temp down. Rooms very old and tired and in need of period renovations. Also no blind in the bathroom so when showering people can see in your full glory from the lawns.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience to stay here in a chateau

Wow what a wonderful place to stay. We have visited many chateaux and stately homes before but never had the opportunity to stay in one. What an amazing experience. Good size bedroom ample bathroom excellent choice of buffet food. Reception staff very helpful and friendly and gave good advice. Parking outside and easy park and ride into central strasbourg. Would recommend it without hesitation. :-)
Stayed 3 nights in Jul 2024

10/10 Excellent

Stefano

Stayed 1 night in Jun 2024

8/10 Good

Anne

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Vicki, ERINA

Stayed 4 nights in new section, nice large bathroom and bedroom, bed large and comfortable. Breakfast buffet nice. Didn’t have car and 25mins walk to tram that takes you in to strasbourg city. One resturant at gates entrance but not open every day, so had to walk into small town from chateau. Not good walk back at night after restaurant in dark. Beware teens on motorbikes riding around park grounds,no security and felt unsafe.
Stayed 4 nights in May 2024

10/10 Excellent

Angie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Way to Spend a Weekend!

Staff was very accommodating. They were friendly and fluent in English. The coffee, tea, bar area ia accessible 24 hours a day on the honor system. Someone had a beautiful wedding in the garden during our stay. The chateau is ajacent to a park area with miles of wide, level walk and bike ways! Wonderful, fresh breakfast daily!
Stayed 3 nights in Feb 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful French Chateau

This was the perfect gathering place for our group of 8 ladies on a Christmas markets trip, We felt like royalty in our own chateau gathering around the Christmas tree in the lounge area. I enjoyed playing the beautiful piano in the ballroom. The staff made us feel so at home.
Stayed 1 night in Dec 2023

10/10 Excellent

Mustafa, Richmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It is very unique. Staff were very friendly. Easy free parking on the site. Excellent breakfast. They have many complimentary drinks. Excellent hotel with a great price. From now on. this will be my hotel during my stay in Strasbourg.
Stayed 1 night in Dec 2023

10/10 Excellent

Annette

Beautiful hotel! and interesting history… and excellent staff; friendly and helpful! Only suggestion: people with heavy luggage should be advised of stairs
Stayed 1 night in Dec 2023

10/10 Excellent

Kaoru

Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Beautiful property, Le parc room are beautiful and all renovated. It was perfect place to stay, cleanliness is top of the line.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023