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I was a pleased customer. The staff was very attentive and polite, and the service was impeccable. Breakfast and dinner were more than perfect and delicious Thank you all

Beautiful suites and views - great food

Nice hotel with wellcoming staff.

Excellent setting,we had a spectacular view from our balcony if you were standing, not at all if sitting in the chairs provided,the wooden balcony obscured the view completely.The room was big clean and pleasant and generally typical of a top hotel,although I have stayed in many hotels and had never stayed in one with no coffee making facilities in the room before,that was a down for me,I had to either call for room service or go down to the restaurant or bar area. The hotel seemed to be very understaffed, we waited half an hour to get a drink at the bar,we elected to leave the hotel and have drinks in the town. All in all for the price paid it fell short over my stays in budget hotels.

No water in the room, only one set of towels despite booked 2ppl, battery of remote control broken, no soap in the shower, door to staircase broken, elevator not stopping in the ground floor,... All these small things sum up to having made it quite unpleasant for the amount of money paid

I was disappointed that staff made me feel like I was an imposition, particularly Uta Tobisch. The other staff made some effort but a far cry from other areas across Europe that I’ve visited. I stayed for two weeks for a figure skating competition and my room was far from the main restaurant, cleaned only every other day, and I constantly had to request more toilet paper. Utilities and room are adequate.