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db San Antonio Hotel & Spa - All Inclusive

4.0 star property

Photo gallery for db San Antonio Hotel & Spa - All Inclusive

Indoor pool, outdoor pool, pool umbrellas
Lobby
Cafe
Front of property
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Parking available
  • Gym

Explore the area

View map
Triq it-Turisti, Qawra, St. Paul's Bay, Malta, SPB1024
  • Bugibba Beach
    ‪3 min walk‬
  • Bugibba Square
    ‪7 min walk‬
  • Malta National Aquarium
    ‪12 min walk‬
  • Luqa (MLA-Malta Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive lounge access, Standard Double or Twin Room, Balcony, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Executive lounge access, Standard Double or Twin Room, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Suite, Sea View

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Twin Trundle Bed

View all photos for Executive Lounge Access, Deluxe Double Room, Sea View

Executive Lounge Access, Deluxe Double Room, Sea View

Executive Lounge Access, Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Balcony

Memory-foam beds, minibar, in-room safe, blackout curtains

Standard Double or Twin Room, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

In-room dining

Deluxe Double Room, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Balcony, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Standard Double or Twin Room, Balcony, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Balcony, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room, Balcony, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Twin Trundle Bed

View all photos for Executive lounge access, Standard Double or Twin Room, Balcony

Memory-foam beds, minibar, in-room safe, blackout curtains

Executive lounge access, Standard Double or Twin Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Trundle Bed and 1 Double Sofa Bed

View all photos for Executive lounge access, Suite, Sea View

Memory-foam beds, minibar, in-room safe, blackout curtains

Executive lounge access, Suite, Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Twin Trundle Bed

Similar properties

Property grounds

Riviera Spa Resort – Adults Only

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.1 out of 5, Very good, (750)
The price is AU$356
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Riviera Spa Resort – Adults Only

About the area

St. Paul's Bay

Db San Antonio Hotel & Spa - All Inclusive is centrally located in St. Paul's Bay, a 3-minute walk from Bugibba Beach and 7 minutes by foot from Bugibba Square. .This all-inclusive property is 5.3 mi (8.5 km) from Selmun Palace and 6.1 mi (9.9 km) from St Paul's Island.

What's nearby

  • Bugibba Beach - 3 min walk - 0.3 km
  • The Malta Classic Car Collection - 5 min walk - 0.5 km
  • Bugibba Square - 7 min walk - 0.6 km
  • Malta National Aquarium - 12 min walk - 1.0 km
  • Mellieha Bay - 13 min drive - 10.9 km

Getting around

  • Malta Intl. Airport (MLA) - 47 min drive

Restaurants

  • ‪Nine Lives - ‬8 min walk
  • ‪Alex Bar - ‬4 min walk
  • ‪Watson's Pub - ‬1 min walk
  • ‪Vinnie's Restaurant - ‬5 min walk
  • ‪Tava Terrace - ‬3 min walk

About this property

db San Antonio Hotel & Spa - All Inclusive

All-inclusive property with 5 restaurants and a full-service spa
Db San Antonio Hotel & Spa - All Inclusive offers 460 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature memory foam mattresses. 32-inch LED televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This St. Paul's Bay property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 460 guestrooms featuring minibars and LED televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Gueliz Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in St. Paul's Bay? This property has 5167 square feet (480 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Gueliz Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Salia Restaurant - This family restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Tagine Restaurant - This theme restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required. Open select days.
Yushan Restaurant - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Dutch, English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 5 per night)

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Gueliz Restaurant
  • Salia Restaurant
  • Tagine Restaurant
  • Yushan Restaurant

Things to do

  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/0020

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club or hot tub
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

San Antonio Hotel St. Paul's Bay
San Antonio St. Paul's Bay
db San Antonio Hotel St. Paul's Bay
db San Antonio Hotel
db San Antonio St. Paul's Bay
db San Antonio
db San Antonio Hotel All Inclusive St. Paul's Bay
db San Antonio Hotel All Inclusive
db San Antonio All Inclusive St. Paul's Bay
db San Antonio All Inclusive
db San Antonio Hotel Spa
db San Antonio Hotel Spa All Inclusive
db Antonio Inclusive St Paul'
db San Antonio Hotel Spa All Inclusive
db San Antonio Hotel & Spa - All Inclusive St. Paul's Bay

db San Antonio Hotel & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 7 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Would not recommend this hotel.

Would not recommend this hotel for families. Firstly when we arrived, checked in and our room key wouldn't work. The start of the downward trend. Went back to reception and they said they reset the keys. But this didn't work. I returned to reception. They got another member of staff to reprogram the key cards. And.... Low and behold they still didn't work. We're travelling with our 18month old baby and this was 12am at night, as our flight was delayed by 2hrs. Yet they didnt once see an urgency to get us sorted, there was an air of arrogance about this place. Finally they came up to the room with a master key and let us in. But that there would be no key card until maintenance are back in the building in the morning. So someone has to stay in the room to get back in. The next morning after breakfast we returned to reception, as instructed, only to have to explain the whole of ordeal once again, to staff who knew nothing about it and were not left instructions by night staff as to the issues. So we had to go through something similar again with keys until eventually Maintenance came to fix the lock. Unfortunately this was temporary as the next day upon returning from a day trip we couldn't access our room again. It's laughable really. Not once did we get an apology. We met a number of other families with similar issues so it wasn't just us. The food was very lacking unfortunately. It looks amazing online. In reality it wasn't very fresh. Breakfast in particular.
Stayed 5 nights in May 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Staff lovely and room very clean. All areas of the hotel were too noisy for me. There was nowhere peaceful. Also the water dispenser was out of order all week.
Stayed 7 nights in Apr 2025

6/10 Okay

Kun

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed April 6th through 19th. For an all inclusive resort it’s a fail. I understand a deposit for pool towels and robes, but a five euro charge for cleaning the robes? Though there are water dispensers available you must bring your own containers. No soda or juice for you in room refrigerator, if you want the available you must pay a 24.95 euro per person per day for an upgrade. Most just go to the store in neighborhood. We had a studio room, 731. Noisy due to working on street ( street side room) installing underground pipes or wire. Asked if there was other room available on other side of resort away from noise, was told to check next morning. Check three times same answer. Baby next door would wake up crying around two am for an hour. Wife couldn’t rest during the day as baby would cry again. She call front desk and was told there was no child nearby until a supervisor came to check and realize there was a child in next room and was crying because being in a different environment. On Friday another manager, a tall woman whose name I believe begins with a E, offered to move us and offer complementary sodas because staff never addressed our problems and she would speak with staff. We did get a room change, room 132, but no sodas. With the inattentive staff and charges for sodas and robe cleaning I would not be staying at any related resorts affiliated with this brand.
Stayed 13 nights in Apr 2025

10/10 Excellent

Cameron Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The saving grace to this property is that the rooms were very quiet. We are a couple and had 2 single beds pushed together, each with its own set of single bed sheets and blankets. The food at the buffet was mediocre. The coffee was great. All the common areas were so busy and extremely noisy. The lobby, bars, coffee shop, buffet restaurant, elevators, pool, gym (which is also open to the public). For us it was too busy of a hotel to want to spend any time there.
Stayed 7 nights in Apr 2025

10/10 Excellent

VERA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever . No any complaints.
Stayed 7 nights in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cats in the Carpark

Hotel great - only issue was cats on my roof of rented car in underground car park
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel spotlessly clean, rooms serviced daily, Restaurant and Bar staff all exceptional. Pool area lovely shame the roof area was closed I had pre arrival questions which were not answered prior to our arrival causing unnecessary stress and inconvenience. To date I am still awaiting a response from the Hotel even though I have emailed twice during my stay.
Stayed 7 nights in Mar 2025

8/10 Good

caron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and generally helpful. Rooms very hot, air-con not switched on as winter season despite 24 deg temperatures. Made sleeping a little uncomfortable. Food good and always well cooked. Good variety if a little repetitive. Salia restaurant very good. Pool area clean and well looked after, plenty of sun beds. Area around hotel a little run down and lots of road/ building work, but no noise heard within the hotel. Bus station a few mins walk so easy to get around the island. Cocktails in kosy bar seemed watered down and tasteless, but were much better in cafe maroc. Lifts to dining room out of order for 3 of the 5 days we were there, didnt affect us as we used the stairs , but less mobile had a circuitous route!
Stayed 5 nights in Mar 2025

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service
A great place to stay, but needs some maintenance to the fabric of the building
Stayed 5 nights in Mar 2025

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect. Stayed a few times before and still perfect. Staff the friendlies ive had in all the years ive been going to Malta. Maybe the staff on the outside bar could smile a bit 😄but it didnt bother us .First class from the reception staff especially Hicham, that sorted out a little problem straight away. Lovely man. Hotel was absolutely spotless, and considering how full the hotel was hats off to each and every one .Room was cleaned every day with again lovely staff .Hopefully it wont be our last stay at the brilliant hotel ,even though we are both in our seventies now .
Stayed 4 nights in Feb 2025

6/10 Okay

Jimmy George

Travelled with family
Liked: Cleanliness, staff & service
Hotel is of a good quality, but as all inclusive it is very busy - this is how they make money. The food quantity and choice is very good, however the quality is at best average. Staff are very good, the whole place is clean. The location is excellent for the area.
Stayed 9 nights in Feb 2025

6/10 Okay

Geraldine

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There were some setback we experienced during our check-in and at the spa. I’m glad though for the management's prompt attention to the matter, particularly in arranging and moving us in a better room. It may not be the best in our opinion but we were fine with it. We appreciate their courtesy in resolving the issue. As for the VIP benefit, we actually wouldn’t get the upgrade and the wine if we didn’t asked and had the problem about the room they gave us. We didn’t get any access either nor was informed about their VIP lounge. But it’s okay, not a big deal. Overall, we enjoyed the location, service, and the warm hospitality of most of the staff. Ms . Lucie at the front desk in particular, is to be commended for her friendliness and work ethic. We appreciate Ms. Hail as well for her professionalism and for reaching out before we left the hotel. While the hotel building may benefit from renovations, its price and amenities offer excellent value, making it a recommendable choice. We're looking forward to our next visit to Malta. It was a good and memorable vacation.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DB San Antonio 5 STARS

We have just returned home after another stay at DB San Antonio, Malta. We wanted to thank all the staff for making it a fabulous stay again (this was our 8th visit). Everything was perfect including the cleanliness of the room; the huge selection of fresh food was amazing; the entertainment in the Kosy bar; the reception team; all staff are so helpful. We would like to specifically thank Shaira on Reception. We were greeted with a big smile from her when we checked in. We were amazed that she remembered us from previous visits. She is always happy and smiling. Any enquiries we had she dealt with promptly and nothing is too much trouble for her. All the staff are a great asset but Shaira stood out. She's a Star. We look forward to returning again soon.
Stayed 5 nights in Dec 2024

4/10 Poor

Mitchell

Disliked: Staff & service
I don’t often write reviews however my fiance and I had a very underwhelming experience. This resort markets like it’s on the ocean when it’s not, there are additional costs on many items even with all inclusive. No drinks in the rooms. Not accommodating with shuttles and limited to no entertainment facilities. Also, I understand it was late November however we assumed the pool bar would still be open during the day. Unfortunately this was the worst all inclusive experience we’ve had.
Stayed 4 nights in Nov 2024

10/10 Excellent

JASMINE

Stayed 4 nights in Nov 2024

6/10 Okay

Shannon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
.
Stayed 9 nights in Sep 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Stay!
Stayed 7 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephanie Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property… staff very friendly and helpful. Close to the beach and easy to get around.
Stayed 7 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean spacious rooms great views close to good restaurant all inclusive food could be better for English all inclusive plus well worth it five great restaurants doing food from different countries
Stayed 7 nights in Sep 2024

8/10 Good

Rami

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I found the elevator system was a little confusing at first, wasn’t explained properly. That aside, the resort was great :) both my partner and my self were very happy.
Stayed 10 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were welcoming when we arrived. The rooms were what you would expect and clean and tidy. Our toilet was a bit weird as it was in a small space with the wall just over an arms length in front of us. The adult only pool (with an infinity edge) was wonderful, if slightly shallow. At the top of the building no music, a lovely place to relax and recharge. The main pool with the animation team had deeper parts (and shallower) but was noisy and busy. The food I would say disappointed. They made omelette, but not to order - for instance. It felt very samey , and the local snack/food/pastry were underwhelming. The book able dining options felt very similar (sushi was different, but still a buffet). The location is great , near the beach, the bus terminal - great transport links - and local shops (we even went to a famous fast food chain to get some ice cream. Would I go again? Not sure it was lovely and I felt rested when I returned to work. Thing is I’ve been to much better all inclusive hotels, consequently I think I’d rather not have the all inclusive option and go out to eat in this location.
Stayed 10 nights in Aug 2024