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Grosvenor Pulford Hotel & Spa

4.0 star property

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
Indoor pool
Garden
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Wrexham Glyndwr University
    ‪9 min drive‬
  • Place, River Dee
    ‪10 min drive‬
  • Place, Chester Racecourse
    ‪12 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

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About the area

Chester

Located in Chester, Grosvenor Pulford Hotel & Spa is in a rural location, within a 10-minute drive of Grosvenor Nuffield Hospital and River Dee. .This spa hotel is 5.3 mi (8.6 km) from Chester Racecourse and 6 mi (9.6 km) from Chester City Walls.

What's nearby

  • Wrexham Glyndwr University - 9 min drive - 13.5 km
  • River Dee - 10 min drive - 10.9 km
  • Chester Racecourse - 12 min drive - 11.6 km
  • Chester City Walls - 12 min drive - 12.2 km
  • Chester Cathedral - 12 min drive - 11.9 km

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown Inn - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪Black Sheep Coffee - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Croes Howell - ‬5 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and a full-service spa
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 73 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy British cuisine at Palm Court Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Palm Court Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.00 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews
Rating 8 - Good. 207 out of 1006 reviews
Rating 6 - Okay. 68 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, except I couldn’t open a window, and it was overlooking the restaurant, which is fully enclosed, just felt claustrophobic
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor and grounds
Stayed 1 night in Sep 2025

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities
Clean room,
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities
Lovely stay great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

jen

Travelled with family
Liked: Amenities
excellent hotel and fabulous food x
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay but when we went to use the pool it was full of kids. For people using the spa looking to relax it’s not the right place unless they have set times which we didn’t know about
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and relaxing. The staff were friendly. Large car park. Good food . Large pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. A wonderful spot in a really cute town. The rooms are so cute and the staff helped me upgrade with no issues. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and lovely relaxing place. Pool area was good and aafe . Restaurant was nice ans relaxing and staff was excellent . Made my partner very happy on her birthday.
Stayed 3 nights in Aug 2025

8/10 Good

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Had a 1 night stay here with the family nice hotel clean and comfortable room. Friendly staff, Nice pool and sauna. Breakfast was great plenty of options for the kids.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

4/10 Poor

Jinping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen lots of good reviews of this Spa hotel and decided to stay one night to celebrate our wedding anniversary. The reason my rating was so low was because upon arrival, no one at the reception told us we were going to stay a room below someone getting married also a noisy large family partying until midnight. My husband went to see someone at the reception twice and eventually they kind of quiet down but it was horrible experience to us. Quite simple to hotel management team to not put wedding guests and regular guests together, not fair. Such shame, because the rest of the hotel was so nice, lovely garden, swimming pool, sauna room etc. but we are not going to return.
Stayed 1 night in Aug 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveller
Liked: Amenities
Lovely hotel and fantastic staff. Ideal location for me when working in Chester.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Stayed 1 night in Aug 2025

2/10 Terrible

Nicola

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don’t stay here at a weekend as very noisy wedding venue Why they put us a mum and 10 year old in a room Above the wedding reception was beyond me! Weren’t that many rooms directly above function area and am sure plenty of guests at wedding were staying over! Only one EV charger that one resident decided to use for about 24 hours and hotel did nothing to ask him to move! Bit tired and not what expected so won’t return!
Stayed 2 nights in Apr 2025