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Comfort Inn St. Louis - Westport Event Center

3.0 star property

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Property amenity
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪5 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪8 min drive‬
  • Place, Hollywood Casino
    ‪10 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus St. Louis West-Westport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,017 reviews
The price is AU$156
includes taxes & fees
19 Oct - 20 Oct
Best Western Plus St. Louis West-Westport

About the area

Maryland Heights

With a stay at Comfort Inn St. Louis - Westport Event Center, you'll be centrally located in Maryland Heights, within a 15-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This hotel is 9.8 mi (15.8 km) from Washington University in St. Louis and 12.7 mi (20.5 km) from St. Louis Zoo.

What's nearby

  • Westport Plaza - 5 min walk - 0.4 km
  • Lou Fusz Soccer Complex - 5 min drive - 6.9 km
  • Hollywood Casino Amphitheatre - 8 min drive - 9.7 km
  • Hollywood Casino - 10 min drive - 10.8 km
  • Ameristar Casino St. Charles - 12 min drive - 14.4 km

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Westport Plaza - ‬13 min walk
  • ‪St. Louis Bread Company - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Westport Social - ‬16 min walk
  • ‪Namasthey Guntur - ‬10 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Maryland Heights
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn St. Louis - Westport Event Center. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 269 out of 1010 reviews
Rating 8 - Good. 269 out of 1010 reviews
Rating 6 - Okay. 196 out of 1010 reviews
Rating 4 - Poor. 147 out of 1010 reviews
Rating 2 - Terrible. 129 out of 1010 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Astra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Seira

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I went in to get items i noticed i had left and nothing was found. I sleep with my purse and woke up to my purse knocked off the bed on the floor and noticed i had a credit card and vape missing out of my purse. Later i noticed i had left my straightner and they still say they dont have anything left behind. I have managed a hotel before and thats so wrong and then for the rest of staff to go along with it is terrible. That is theft, but id rather take a loss for somones criminal record not to rack up.
Stayed 1 night in Jun 2025

10/10 Excellent

Jodi, Farmington

Stayed 1 night in Jun 2025

2/10 Terrible

Chanella

Disliked: Cleanliness, amenities, property conditions & facilities
Property needs updates and better staff
Stayed 4 nights in Jun 2025

6/10 Okay

Chanella

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property cleanliness wasn't the best. Carpets were dirty and had an odor. Wifi didn't work the last few days of my stay. Housekeeping was lazy and skipped over cleaning my room several times. Had to ask for clean towels, tissue, and trash liners everyday.
Stayed 5 nights in Jun 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked our stay at the Comfort Inn St. Louis - Westport through Expeida for a business class room with 2 Qu. beds. Instead, we found full sized beds, not adequate for our 4 person family including siblings each over 6' tall. It was also right next to the elevators and stairwell, so we heard dings and door slamming all night. I discussed the bed problem with the front desk, but was told was that the hotel was full up, so no option to move to a room as was reserved. The issue was either a bait and switch by Comfort Inn signaling to Expedia that such a room was available to reserve but switching to the worst room in the building, or Expedia's system is inadequately connected to the available inventory and only makes reservations of any room rather than the one advertised and paid for. Expedia only provided a $20 system credit for our troubles. Also, the hotel smells like people, which sounds odd considering that's what it's there for, but it's from poor air filtration and poor cleanliness and housekeeping through the common areas of the hotel. And regarding cleanliness, the room surfaces may have been cleaned, but the carpet was disgusting and there was hair in the bathroom floor corners and hanging off the vanity. Also, the room had no 'business' aspect of the room at all such as a desk and desk chair, only a small table with worn out dining chairs not useful for being able to do any work if needed. Overall the worst hotel stay we've had for such a popular hotel brand.
Stayed 1 night in Jun 2025

2/10 Terrible

Shonte

Disliked: Amenities
Ants every where, on TV stand and on the bed.
Stayed 3 nights in Jun 2025

6/10 Okay

Marissa

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff was amazing and super friendly. Had great amenities for reasonable pricing. Our room had some issues. The bathroom toilet paper holder was broken, the sheets had stains, furniture looked very worn. Our room was facing a building with lots of lights but no blinds to block it so my toddler didn't fall asleep and kept waking us up to look at "the moon". Not a bad hotel but i could have gotten something nicer for 20 bucks more.
Stayed 1 night in Jun 2025

8/10 Good

Brenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plently of dining options close by. Parking was easy. Staff was nice, friendly and helpful. Would stay here again.
Stayed 1 night in Jun 2025

4/10 Poor

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors are dirty, the room smelled.
Stayed 1 night in Jun 2025

6/10 Okay

Regina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were excellent with service! Property needs some attention to repairs and up keep. Chairs had cracked upholstery. Carpet stained. Sink did not have stopper. Shower faucet would not turn off
Stayed 1 night in Jun 2025

8/10 Good

Victoria

Stayed 3 nights in Jun 2025

6/10 Okay

Krystal

Travelled with partner
Disliked: Amenities, property conditions & facilities
Saw some weird bugs in the shower, everything could use a fresh coat of paint. Lobby smells like vapes.
Stayed 2 nights in Jun 2025

8/10 Good

Gustavo

Stayed 5 nights in Jun 2025

2/10 Terrible

Quanisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had bed bugs!
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Great

Unkempt hotel, dirty floors, ceiling was cracking and peeling. The room had an odor to it, not unbearable, but not great. Staff were nice.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, property conditions & facilities
Great $$$$$
Stayed 1 night in Jun 2025

6/10 Okay

Tereather

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The hotel is old and needs remodeling or just a good cleaning would help. The carpet in the hallways and the room had numerous stains, the bathroom shower head had thick brown calcium deposits, the caulk around the toilet was cracked and stained brown, and the bathroom floor was sticky. The furniture is old with chipped paint and hardware on the drawers was missing. My special request was for a front facing room. The desk clerk said he didn't see that request. So, I was given a room on the back of the building with a gangway with trash and all I could see was another building. I made my reservation and request 6 months in advance as I always do. So my request should have been honored.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Katherine

Stayed 2 nights in Jun 2025

4/10 Poor

Brian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was very comfortable. The bathroom needs some upgrading. The carpets are badly worn, especially in the hall, and the hallways are poorly lit. There were crowds of people hanging around the lobby all day and all night. Lots of people smoking and vaping in front of the entrance. A very disappointing and unpleasant experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Stayed 1 night in Jun 2025

8/10 Good

Kristina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Drew, Fort Dodge

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I called to confirm my reservation and the guy that answered the phone sounded annoyed, not trying to understand the questions I was asking, the man hung up on me before I can say “thank you.” When I arrived at the hotel to check in the guy same who I talked to on the phone was ignoring me while I was waiting to be checked in I was the only one at the desk after a couple of minutes he finally checked me in. That evening I went to the desk for more towels no one else was waiting at the desk it was just me and my friend. I asked “Excuse me can I have some towels?” The same man looked at me then started texting on his phone. I was waiting 2-3 minutes, before he acknowledged me. He gave me the towels then asked me in an irritated voice “you need anything else?” 30-45 minutes later I called the desk for some silverware and the same dude said “Yeah, it will be a few minutes. Your gonna have to come the lobby and get it”. I will not be coming back to the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Leslie

Stayed 4 nights in May 2025