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Sandman Signature St. John's Hotel

3.5 star property

Photo gallery for Sandman Signature St. John's Hotel

Exterior
Terrace/patio
Reception
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi

Explore the area

View map
227 Kenmount Road, St. John's, NL, A1B 3P9
  • Place, Avalon Mall
    ‪20 min walk‬
  • Place, Kenmount Terrace Dog Park
    ‪2 min drive‬
  • Place, Memorial University of Newfoundland Botanical Garden
    ‪4 min drive‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(121 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(55 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(24 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

9.2 out of 10
Wonderful
(28 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

St. John's

With a stay at Sandman Signature St. John's Hotel in St. John's (Kenmount West), you'll be within a 10-minute drive of George Street and Avalon Mall. .This hotel is 1.6 mi (2.6 km) from Kenmount Terrace Dog Park and 2.4 mi (3.8 km) from Memorial University of Newfoundland Botanical Garden.

What's nearby

  • Avalon Mall - 20 min walk - 1.7 km
  • Kenmount Terrace Dog Park - 2 min drive - 2.2 km
  • Memorial University of Newfoundland Botanical Garden - 4 min drive - 3.9 km
  • The Rooms - 6 min drive - 5.7 km
  • George Street - 6 min drive - 6.1 km

Getting around

  • St. John's Intl. Airport (YYT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Wing'n It - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Dairy Queen Grill & Chill - ‬9 min walk

About this property

Sandman Signature St. John's Hotel

Hotel in St. John's with 2 restaurants and a fitness center
Sandman Signature St. John's Hotel offers 200 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This St. John's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 200 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite at Moxies, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Moxies - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Denny's - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Denny's
  • Moxies

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to March 31 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature St. John's
Sandman Signature St John's
Sandman Signature St. John's Hotel Hotel
Sandman Signature St. John's Hotel St. John's
Sandman Signature St. John's Hotel Hotel St. John's

Sandman Signature St. John's Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1346 out of 2230 reviews
Rating 8 - Good. 577 out of 2230 reviews
Rating 6 - Okay. 172 out of 2230 reviews
Rating 4 - Poor. 70 out of 2230 reviews
Rating 2 - Terrible. 65 out of 2230 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping nearby. Choice of great dining on site.
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining within. Efficient and pleasant staff
Stayed 1 night in Sep 2025

10/10 Excellent

Stephany

Stayed 1 night in Sep 2025

8/10 Good

Rick

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to shopping Great customer service Desperately needs better cleaning in room especially bathroom shower
Stayed 2 nights in Sep 2025

10/10 Excellent

stacey

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Sep 2025

4/10 Poor

Wilfred

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for a week at Sandman Signature St. John’s. I usually spend about 40 nights a year in various hotels with a mix of business and pleasure and my experience here is definitely on the lower end. Check in was great with a friendly person at the front desk. The room is well worn and has not been kept in shape. A few things for example: furniture is damaged and drawers would not stay closed. Light bulbs in the room was burnt and not replaced. There is quite a bit of mold in the shower. The bathroom fan would not stay on for more than a minute before shorting out with a flash of the bathroom lights. There is more but you get the idea. Condition aside, what I was most frustrated with was on my third day of my seven day stay we got a call that woke us up (we were taking a nap after an early morning hike watching the sunrise) and it was the front desk asking us what time we are leaving. We said we had four more days to stay and they said they will look into it. We called about half an hour later to make sure they had sorted it out as we were getting concerned about what is happening. We were told there was a mistake and someone had provided the wrong room number when they requested their stay to be shortened. Another 15 minutes when by and there was a loud knock on the door. It was Amy from front desk. There was no greeting, no hello, no good morning the first thing she said was when are you checking out. This was overall a poor experience.
Stayed 7 nights in Sep 2025

8/10 Good

Lindsey

Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean beautiful stay
Stayed 3 nights in Sep 2025

4/10 Poor

Travis

Disliked: Cleanliness, room comfort
The Sandman is slightly disappointing. The hallway lights are caked in dust, the shower head in the room is lacklustre & the linens felt cheap. All in all, I wouldn’t recommend or return unless the rate was heavily discounted. Explore some of the other hotels the city has to offer.
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally reserved a suite with kitchenette. However, on arrival when checking in, and asking, we were able to snag a suite with a full kitchen for only $5 extra a night...we stayed for a total of 6 nights!! We were very happy with the suite. Very clean with a very comfy bed. However the sleeper sofa was very uncomfortable for sitting. And it was locked down so that you couldn't pull it out for sleeping. Also the kitchen had almost everything needed except for a large bowl. Simple coffee maker was a huge plus for me. They are my favorite! Full size microwave, fridge and stove. Denny's is connected to the hotel so there's no need to leave the hotel to dine there. Moxie's is located there as well. Very convenient. We very much enjoyed our stay here.
Stayed 6 nights in Sep 2025

10/10 Excellent

Natasha

Stayed 1 night in Sep 2025

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had an overnight stay as we were flying out very early the next morning. The location, price, and the hotel itself were perfect for what we needed.
Stayed 1 night in Sep 2025

8/10 Good

Tammy

Business traveller
I felt the front desk staff was inexperienced. I asked to switch rooms and the staff had to keep going to the back office to speak to the manager. I finally asked for the manager to come out and talk to me directly.
Stayed 18 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just the shower head was not good « fix »  needs to be upgraded to being able to move shower head.. But overall would stay again
Stayed 5 nights in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating, let me work in the lobby after my check out time.
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer, Smiths Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and lobby. The attached Moxie’s is terrific.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cx
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet safe friendly. Elevators are a bit of a pain but nothing serious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Baxter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Upgraded to mini suite with excellent facilities for a one week stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Sep 2025

10/10 Excellent

Priscilla Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Sep 2025