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Sandman Signature St. John's Hotel

3.5 star property

Photo gallery for Sandman Signature St. John's Hotel

Lobby
Standard Suite, 1 King Bed, Kitchen
Reception
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
227 Kenmount Road, St. John's, NL, A1B 3P9
  • Place, Avalon Mall
    ‪20 min walk‬
  • Place, The Rooms
    ‪7 min drive‬
  • Place, George Street
    ‪7 min drive‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(136 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(59 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(24 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(30 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(91 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

St. John's

With a stay at Sandman Signature St. John's Hotel in St. John's (Kenmount West), you'll be within a 10-minute drive of The Rooms and George Street. .This hotel is 1.6 mi (2.6 km) from Kenmount Terrace Dog Park and 1.8 mi (2.8 km) from Avalon Mall.

What's nearby

  • Avalon Mall - 20 min walk - 1.7 km
  • Memorial University of Newfoundland - 5 min drive - 4.3 km
  • The Rooms - 7 min drive - 5.7 km
  • George Street - 7 min drive - 6.1 km
  • Port of St. John's - 9 min drive - 7.2 km

Getting around

  • St. John's Intl. Airport (YYT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Wing'n It - ‬12 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬3 min walk

About this property

Sandman Signature St. John's Hotel

Sandman Signature St. John's Hotel offers 199 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This St. John's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 199 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite at Moxies, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Moxies - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Denny's - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Denny's
  • Moxies

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to June 1 2026 (dates subject to change):
  • Fitness facilities
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)

Service animals are welcome, and are exempt from fees

2 total (up to 50 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature St. John's

Sandman Signature St John's

Sandman Signature St. John's Hotel Hotel

Sandman Signature St. John's Hotel St. John's

Sandman Signature St. John's Hotel Hotel St. John's

Sandman Signature St. John's Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1433 out of 2322 reviews
Rating 8 - Good. 571 out of 2322 reviews
Rating 6 - Okay. 180 out of 2322 reviews
Rating 4 - Poor. 67 out of 2322 reviews
Rating 2 - Terrible. 71 out of 2322 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Offered ann upgrade, but for a fee. Asked for a late checkout but was told we would be charged for it. There were no robes in our room.
Stayed 1 night in Feb 2026

6/10 Okay

Jocelyn

Stayed 1 night in Jan 2026

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, amenities
Staff was great! Hotel is in a great location with close proximity to lots of amenities. Some of the furniture and fixtures in the rooms are starting to show their age however.
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, quiet, courteous staff. The mattress was amazing. Wish I could buy one!
Stayed 4 nights in Feb 2026

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities
Cleanliness at this hotel has improved a lot. I was told it was under new management and it shows. This was my 3 stay here where the fire alarm went off. This time at 2:20 am. False alarm which was a good thing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything.
Stayed 2 nights in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Location and cleanliness and staff all good
Stayed 1 night in Feb 2026

10/10 Excellent

MARISE

Stayed 1 night in Feb 2026

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service, amenities
The room wasn’t up the property standard that I have come to expect. I did not receive the VIP $15 food voucher either. Made the front desk staff aware of the room status twice. The manager overheard the second conversation and offered 2 vouchers and apologized for the state of the room and welcomed us back to a free night at the location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, amenities
Always a great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 1 night in Feb 2026

8/10 Good

Mandi

Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Stayed 1 night in Feb 2026

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Clean and welcoming staff
Stayed 1 night in Feb 2026

8/10 Good

Tonia

Stayed 1 night in Feb 2026

10/10 Excellent

Jamie

Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Cory

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check. No issues at all.
Stayed 1 night in Feb 2026

6/10 Okay

shawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
YES BUT THERES WAS KIDS RUNNING UP AND DOWN HALLWAY AT 1130 PM AND MID NIGHT MAKING IT HARD TO SLEEP
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean and newer Hotel for this area. Big Mall and lots of restaurants close. Friendly staff. We enjoyed our standard king with sofa bed chaise lounger and shower bathroom. Having 2 connected restaurants was also a great convenience, and room service is new too. Microwave as well as a mini fridge was well used during our 4 night stay. Our second stay and will not be our last. Very reasonable prices for rooms compared to other hotels in area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin, St. John's

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super tidy and up to date room. Cozy bed and friendy helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful , room was clean
Stayed 1 night in Jan 2026

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were not notified that there was no access to pool or fitness center to Reno’s
Stayed 1 night in Jan 2026

2/10 Terrible

Jackie and mike

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Bed was made 2 days no bathroom or floors cleaned for the whole 4 day stay
Stayed 4 nights in Jan 2026