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Holiday Inn Express Big Rapids by IHG

3.0 star property

Photo gallery for Holiday Inn Express Big Rapids by IHG

Free daily buffet breakfast
Room amenity
Interior
Exterior
Suite, 1 King Bed (Additional Living Area)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1005 Perry Ave, Big Rapids, MI, 49307
  • Place, Katke Golf Course
    ‪1 min walk‬
  • Place, Ferris State University
    ‪7 min walk‬
  • Place, Jim Crow Museum
    ‪18 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

7.6 out of 10
Good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Country Inn & Suites by Radisson, Big Rapids, MI
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,015 reviews
The price is AU$123
includes taxes & fees
25 May - 26 May
Country Inn & Suites by Radisson, Big Rapids, MI

About the area

Big Rapids

What's nearby

  • Katke Golf Course - 1 min walk - 0.0 km
  • Ferris State University - 7 min walk - 0.6 km
  • Jim Crow Museum - 18 min walk - 1.6 km
  • Robert L. Ewigleben Ice Arena - 3 min drive - 2.2 km
  • Big Rapids Riverwalk - 5 min drive - 3.6 km

Restaurants

  • ‪SUBWAY - ‬14 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Culver's - ‬19 min walk

About this property

Holiday Inn Express Big Rapids by IHG

LED televisions come with premium digital channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include air conditioning and irons/ironing boards. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Contactless check-in available

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"

Holiday Inn Express Big Rapids by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 608 reviews
Rating 8 - Good. 183 out of 608 reviews
Rating 6 - Okay. 95 out of 608 reviews
Rating 4 - Poor. 65 out of 608 reviews
Rating 2 - Terrible. 31 out of 608 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lydia

Travelled with family
Disliked: Amenities, property conditions & facilities
First of all, we waited at the check in desk for almost 20 minutes to check in and no staff was anywhere in site. Then we get checked in and go to our room and the toilet was broken. I called the front desk and someone came up to look at it after over a half hour. Then, someone called my room at almost 11pm to ask if my toilet was working still and woke up both of my sleeping children who had to be up by 6am. Lastly, nowhere on Expedia stated the pool was under construction so I paid extra for a hotel room because of a pool instead of choosing one of the cheaper hotels in the area and the pool wasn’t even open.
Stayed 1 night in Feb 2026

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
Very unprofessional. Reserved for 2 people but only 1 coffee cup. I went to the desk to ask for more and the polite staff had a tough time finding one. Staff were nice but the room was awful. Water stained ceiling, mold in shower, peeling wallpaper and wallpaper paste that was never wiped off when installed. Only 1 elevator worked. Was not notified when booking or in advance of pool and hot tub closure. Paid a lot of money for a very poorly managed hotel.
Stayed 2 nights in Jan 2026

4/10 Poor

Shawn

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Roof has major leaks. They should not put people on the fourth floor until issues are resolved
Stayed 2 nights in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool 😞
Stayed 1 night in Jan 2026

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities
Very clean. Really nice staff
Stayed 1 night in Dec 2025

2/10 Terrible

Bridget

Travelled with family
Disliked: Amenities, property conditions & facilities
The place was falling apart: loose and broken tiles in our bathroom, peeling ceiling, broken and very old caulking in the shower, dented microwave, one working elevator, and a staff that was honestly, a buzzkill. The lobby was clean and updated but everything else was not. I would not book here again.
Stayed 1 night in Dec 2025

4/10 Poor

Casey

Business traveller
Liked: Staff & service
Please notify of inoperable pool and hot tub before people arrive
Stayed 1 night in Dec 2025

6/10 Okay

Michael A.

Liked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

graciela

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Disliked: Amenities
Pool and hot tub was close. Room carpet needed to be vacuumed. Both clocks in room were the wrong time. I notified when we checked out.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and good breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Liked: Staff & service
The bathroom floor was dirty, the furniture is well worn. The TV did not work in room, nor did the thermostat. The breakfast was good in the morning, but disappointed with room. Also we were not told till check-in that the pool and hot tub were down.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service, amenities
This hotel has seen better days. The key card is frustrating and needs to be updated.
Stayed 2 nights in Dec 2025

8/10 Good

Kathi

Stayed 1 night in Dec 2025

4/10 Poor

Bonnie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
yes the breakfast was okay. To be expected. It was hot, fresh and ready at 0700.
Stayed 1 night in Dec 2025

8/10 Good

SCOTT, west allis

Business traveller
Liked: Cleanliness, staff & service
Nice location, friendly service. But….the television situation is a mess. 4 trips to the front desk, very complicated system to operate the tv. Channel buttons don’t work, on purpose. You have to type in each number and can’t just scroll around. Also, my shower head dripped the entire time, not an issue until trying to sleep. I’ve stayed here a few times and will stay again, but could use some updates on small things.
Stayed 1 night in Dec 2025

4/10 Poor

ricky

Liked: Staff & service
Disliked: Amenities
No hot tub, no pool, bathroom shower door was gross. Desk help was good. Breakfast was not the greatest. Wouldn't stay here again for the price we paid.
Stayed 1 night in Nov 2025

4/10 Poor

Anne

Disliked: Amenities, property conditions & facilities
The effort to remodel seemed at a stand still. The room was sub par. Mold and ceiling water stains all over
Stayed 1 night in Nov 2025

4/10 Poor

Sara

Stayed 1 night in Nov 2025

4/10 Poor

Monica

Travelled with family
The staff is not friendly, rude actually. The hotel room was not in great condition. Definitely not worth the price.
Stayed 1 night in Nov 2025

6/10 Okay

Joe

Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Nice and convenient
Stayed 1 night in Aug 2025

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
First time there..The room was okay but had better at other places in big rapids..pool ice cold. Hot tub green/ yellow never went in the 2 days I was there pool or hot tub. Breakfast was ok/ good. Just depends. Probably will stay somewhere else in the spring.. Hopefully gets better.
Stayed 2 nights in Nov 2025

10/10 Excellent

serena

Disliked: Property conditions & facilities
Pool and hot tub need some real work
Stayed 1 night in Nov 2025