DoubleTree by Hilton Southampton

4.0 star property

Photo gallery for DoubleTree by Hilton Southampton

Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Restaurant
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly

Explore the area

View map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • University of Southampton
    ‪3 min drive‬
  • WestQuay Shopping Centre
    ‪8 min drive‬
  • Southampton Cruise Terminal
    ‪10 min drive‬
  • Southampton (SOU)
    ‪3 min drive‬

Room options

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Southampton

Located in Southampton, DoubleTree by Hilton Southampton is in the suburbs, a 5-minute drive from University of Southampton and 8 minutes from Solent University. .This hotel is 3.6 mi (5.8 km) from Mayflower Theatre and 3.9 mi (6.3 km) from WestQuay Shopping Centre.

What's nearby

  • University of Southampton - 3 min drive - 2.7 km
  • Solent University - 7 min drive - 6.1 km
  • Mayflower Theatre - 8 min drive - 5.4 km
  • WestQuay Shopping Centre - 8 min drive - 6.1 km
  • Southampton Cruise Terminal - 10 min drive - 6.7 km

Getting around

  • Southampton Swaythling Station - 6 min drive
  • Southampton (SOU) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pret a Manger - ‬6 min drive
  • ‪The View Bar And Bistro - ‬6 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Centenary Restaurant (南大餐厅) - ‬6 min drive

About this property

DoubleTree by Hilton Southampton

Suburban hotel with a 24-hour front desk and a coffee shop
DoubleTree by Hilton Southampton offers 135 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Stay in one of 135 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a fireplace in the lobby and a ballroom.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Southampton has a restaurant on site.
Bracken Place Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bracken Place Bar
  • Bracken Place Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (112 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Self parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

Reviews

DoubleTree by Hilton Southampton Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 203 out of 441 reviews
Rating 8 - Good. 117 out of 441 reviews
Rating 6 - Okay. 66 out of 441 reviews
Rating 4 - Poor. 26 out of 441 reviews
Rating 2 - Terrible. 29 out of 441 reviews

Reviews

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, away from the hubbub of the cruise terminal - but 10-15 min Uber ride away. Nice bar, tasty food and very pleasant staff!
Stayed 1 night in May 2025

10/10 Excellent

JANE

Stayed 1 night in May 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel is nice enough in that check in was friendly and quick. The hotel seems a bit worn. The hallways looked a bit dated and with an empty ice bucket and cup in the hallway on the floor made it look tired. The room was ok but the bedding was very uncomfortable and we had to shake the duvets out as they seemed just shoved in the duvet cover.
Stayed 1 night in Jun 2025

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Glynis

Good good room a bit basic but ok for one night thank you
Stayed 1 night in Jun 2025

8/10 Good

Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was pretty much like other DoubleTrees we've stayed in - except in a different country.
Stayed 3 nights in May 2025

10/10 Excellent

haideng

Stayed 1 night in May 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness
Excellent hotel, great stay.
Stayed 2 nights in May 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2025

6/10 Okay

Thomas

Travelled with family and small children
Liked: Cleanliness, amenities
We stayed in this hotel a couple of times over the years and for this stay the hotel had been renovated, which meant the rooms and decor was more modern. However, the layout and exterior of the hotel is the same and feels dated and tired. We booked a room with a separate bedroom to allow us to put our child to bed which was nice, but the view was of the reception roof and bedroom window was a high up window again of a roof both were dirty and sofa was very uncomfortable. The rest of the room and bed was nice and clean and bathroom was also well presented. Room service options were basic and the 'tacos' were very disappointing especially given the price. Breakfast was good with plenty of options. Overall an ok stay, disappointed with the overall standard of this Hilton as I expect better from the brand and also compared to other hiltons this felt below par. I would not look at staying here again sadly.
Stayed 1 night in May 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were very welcoming and helpful. And they gave out the most amazing welcome cookie.
Stayed 1 night in May 2025

10/10 Excellent

Allyson

Travelled with group
Liked: Property conditions & facilities
Stayed here the night before leaving on a cruise. Decent breakfast buffet with on call taxi. Relatively close to the cruise terminal. The best bet for a pre-cruise stay.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shaun

Stayed 1 night in May 2025

10/10 Excellent

Emelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in the forest

Beautiful location outside Southampton. Excellent buffet breakfast - well worth £15 each. No SHUTTLE to cruise terminal, £23 taxi thro slow traffic.( no problem). Would return if cruising from Southampton.
Entry to front desk
Stayed 1 night in May 2025

2/10 Terrible

Marc, Centennial

Disliked: Staff & service
The property faile dto honor our confirmed reservation and tossed us like a bag of trash. I would not recommend the property to my worst enemy.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl, VALRICO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cheryl, VALRICO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tight and few spaces but located right off the motorway making it easy to get to other parts of the city and surrounding areas. Staff was wonderful and accommodating.
Stayed 1 night in May 2025

8/10 Good

Sonya

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

ROMAN

Stayed 1 night in Apr 2025

8/10 Good

Mr John Ernest Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025