Quality Inn & Suites University/Airport

2.5 star property

Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Laundry room
Fridge, microwave, stovetop, coffee/tea maker
Indoor pool
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Gym
  • Parking included

Explore the area

View map
311 E Gaulbert Ave, Louisville, KY, 40208
  • Place, University of Louisville
    ‪3 min walk‬
  • Place, Kentucky Exposition Center
    ‪3 min drive‬
  • Place, Churchill Downs
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

7.2 out of 10
Good
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Louisville

Located in Louisville (Old Louisville), Quality Inn & Suites University/Airport is within a 5-minute walk of University of Louisville and within a 5-minute drive of Churchill Downs. .This hotel is 2.4 mi (3.9 km) from Kentucky Kingdom and 2.6 mi (4.1 km) from Fourth Street Live!.

What's nearby

  • University of Louisville - 3 min walk - 0.3 km
  • Kentucky International Convention Center - 3 min drive - 3.7 km
  • Kentucky Exposition Center - 3 min drive - 3.7 km
  • KFC Yum Center - 4 min drive - 4.4 km
  • Churchill Downs - 4 min drive - 3.4 km

Getting around

  • Louisville Intl. Airport (SDF) - 5 min drive

Restaurants

  • ‪Taco Bell - ‬9 min walk
  • ‪Circle K - ‬3 min walk
  • ‪The Tavern - ‬16 min walk
  • ‪The Service Station - ‬10 min walk
  • ‪Chick-fil-A - ‬16 min walk

About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, a quick walk to University of Louisville
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 87 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Louisville? This hotel has 180 square feet (16 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 277 out of 1008 reviews
Rating 8 - Good. 286 out of 1008 reviews
Rating 6 - Okay. 177 out of 1008 reviews
Rating 4 - Poor. 153 out of 1008 reviews
Rating 2 - Terrible. 115 out of 1008 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend.

Advertised that they cleaned the rooms every 3 days during a stay, we were there a week and housekeeping never came. Never got clean towels, never had the trash picked up. Asked for sheets and a blanket for the pullout couch and they said they didn’t have any. Pool didn’t seem clean, and the paint and floor were peeling a lot. Halls and rooms smelled like smoke even though it’s a non smoking hotel. Renovations needed. Right next door homeless people were sleeping outside of the hotel adjacent to this one.
Stayed 6 nights in Jul 2025

6/10 Okay

Mladen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK hotel

The best thing about this hotel is the waffle maker at the kitchen where they serve complimentary breakfast every morning. Other than that, it’s a really old place and it’s suited for out of state workers.
Stayed 3 nights in Jul 2025

8/10 Good

DeLisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Tahira, Bloomfield

Travelled with family, Business traveller
Disliked: Amenities
As soon as we pulled up to the hotel, there was 3 cop cars and a girl sitting on the sidewalk. Not a good start. Front desk person was nice. Go to the room and it's not what was presented on Expedia. The room smelled like a pack of Newports. In the picture, there were 2 tables, there was only one table and an open space. Both myself and my husband required desks because we needed to work. Husband got creative and had to use the iron board for workstation. The shower head was terrible, it had Zero pressure and temperature was impossible. Everything in the bathroom is outdated including the room. The carpets are filthy. The positives-the pool is nice, breakfast is decent and the bed is comfortable. The proximity to Kentucky Expo is perfect but the area is sketchy. As the front desk informed us, there is lots of homeless in the area. Proceed with caution. I would not recommend this place.
Stayed 4 nights in Jul 2025

2/10 Terrible

jessica

Travelled with group
Disliked: Cleanliness

Requesting refund

I never request refund but who do i need to talk to about requesting a refund for my 2 rooms?!?! This stay was horrible. Tub jets were FILTHY in both rooms, crumbs were on the floor in 1 room, goldfish and what looked like a blood stain were in the carpet of the other room,some hairs on the toilet seat, as well as a bunch of disgusting looking white stains in the couch cushion so luckily we didnt even utilize the sofa bed. We didnt even notice these things until this morning, as we got in to our rooms very late in the night and were exhausted so we just laid down and went to sleep.
Stayed 1 night in Jul 2025

2/10 Terrible

Marek

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Older building next to street hotel. Poor cleaning definitely will look better if cleaning service actually will do some work. Laundry room complete disaster.
Stayed 5 nights in Jul 2025

6/10 Okay

Stephanie

Stayed 3 nights in Jul 2025

6/10 Okay

Brandon

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
ok
Stayed 2 nights in Jul 2025

2/10 Terrible

Chelsea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs to be gutte and rehabbed, all of the finishes were worn, and the area was not safe feeling.
Stayed 2 nights in Jul 2025

4/10 Poor

Jacquelin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Earl

Disliked: Cleanliness
I liked when I left
Stayed 1 night in Jul 2025

2/10 Terrible

Mohammad

Stayed 1 night in Jun 2025

2/10 Terrible

dionna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy it had bugs and all they said was sorry
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, room comfort

Interesting stay

Room was clean, smelled of weed in the halls. Neighborhood out side was sketchy.. Breakfast was good.
Stayed 2 nights in Jun 2025

6/10 Okay

Aaron

Travelled with partner
The manager was amazing. Great price. Hotel itself was mediocre. Laundry room was disgusting and dryers did not work. The jacuzzi tub was the best part. The indoor pool was ok but the tenants dirtied it up too much to enjoy.
Stayed 13 nights in Jun 2025

4/10 Poor

Anne

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Abigail

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

FREDRIC

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place to stay lots of parties. Marijuana smoking. Facility was dirty bathroom was horrible had pubic hair and shower overall disgusting nobody spoke English
Stayed 1 night in Jun 2025

4/10 Poor

Kelli

Disliked: Property conditions & facilities
Smelled of smoke and could not sleep; music playing in the next room past midnight and early morning.
Stayed 2 nights in Jun 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness

NOPE

The hotel is not in the good part of town and reminds me of an extended stay type of hotel, with regular tenants. My husband felt like he was going to get robbed twice during our three night stay, when a thuggish looking character, who was sitting on the floor, got up and followed him and our daughter to our room. Said character stopped following them once he acknowledged his presence. Bedding had blood stains and cigarette burn holes. Tub was a jacuzzi tub but the zets were too disgusting to use. There was mold on the caulking of the tub and feces on the toilet lid. Food remnants on the floor. Towels looked fresh but did not smell fresh. Breakfast was so so. Eggs were scrambled and not the precooked patties. Biscuits and potatoes were cold and hard. Waffle maker was dirty but functioned. Dining room chairs and tables were sticky as if they hadn't been cleaned in some time. All in all, don't stay here.
Stayed 3 nights in Jun 2025

4/10 Poor

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
Property in severe need of an update although why would one renovate a terrible property location - right off the interstate exit ramp, requiring hard braking on the exit ramp to turn onto street of hotel. Interstate truck noise was bad. Dark brown carpet and drapery = dreary room. Repairs like caulking done very badly. Broken plastic toilet paper rod. One lamp w broken nonexistent switch. No control of AC in the room.
Stayed 2 nights in Jun 2025

4/10 Poor

Kristofor, Detroit

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get in and out
Stayed 1 night in Jun 2025