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Excellent all round. Management was exceptional.

Really great place to stay. Multiple amenities to offer.

No Restaurant available. No gym available. No laundry room available. No housekeeping without payment. Free wifi only works for 24hours. Air conditioning restricted so cannot be controlled. No Bar. No room service. Got charged for breakfast despite booking and paying already. The advertised amenities are not available. 2 other guests started shouting at me and stole food off my plate at breakfast. And the breakfast was disgusting - bacon all fat, sausages pale and all skin, even the hash browns are rubbery. Sauces were over sweet and rubbery too. Why were there green beans in the baked beans? Barely a place to sit, and mess and old plates everywhere. Think there was only 3 people - 2 chefs and 1 FOH. Chef had to keep coming out to deliver food, whilst FOH accused everyone of not paying for breakfasts. Pool is dirty, UNHEATED, and in shade all the time. Room was dirty and old. There was no duvet cover, and the duvet was yellow and dirty. Hotel overall dirty and uncared for. Amenities they advertised were not available - straight up false advertising. Avoid this place. Expedia attempted to contact them for a refund but haven't been able to get in touch. Sums it up.

The male staff member that checked me in around 5pm was lovely and helpful!

I was very satisfied in every aspect.

The place is elegant and beautiful. The rooms are comfortable and the amenities were very good. The staff was also very kind. The buffet breakfast was wonderful, although we could use warm plates in the cold season. The side bed tables also were dusty