The room has a huge spot of black mold growing in the bathroom. The room smelt of cigarettes, the TV was inoperable. Upon checking in, I was first given a room that was already being used. Luckily I heard people inside the room before using the key card as I was about too. Not safe. Upon getting a new room, I discovered black mold growing in the bathroom. Unacceptable. The entire room smelt of cigarettes and there were burn marks present in the room. Upon messaging staff, I was only told they’d inform management and maintenance. UNACCEPTABLE. There is a legal obligation to provide a safe, clean, and habitable environment as a hotel, it seems all 3 boxes were not checked.