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Aparthotel

Koulen Hotel

4.5 star property

Photo gallery for Koulen Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Garden
Lobby
Unit with 2 bedrooms | Living area
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252
  • Place, Old Market Area
    ‪7 min walk‬
  • Place, Pub Street
    ‪10 min walk‬
  • Place, Angkor Night Market
    ‪12 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪80 min drive‬

Room options

View all photos for Unit with 1 bedroom

Unit with 1 bedroom

Unit with 1 bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Unit with 2 bedrooms

Unit with 2 bedrooms

Unit with 2 bedrooms

  • Garden view
  • 120 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Unit with 3 bedrooms

Unit with 3 bedrooms

Unit with 3 bedrooms

  • Garden view
  • 190 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Unit with 4 bedrooms

Unit with 4 bedrooms

Unit with 4 bedrooms

  • Garden view
  • 260 sq m
  • Sleeps 8
  • 4 King Beds

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  • Pool
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  • Parking included
4.5 out of 5, Wonderful, 738 reviews
The price is AU$78
includes taxes & fees
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About the area

Siem Reap

You'll be centrally located in Siem Reap with a stay at Koulen Hotel, within a 15-minute walk of Pub Street and Angkor National Museum. .This family-friendly aparthotel is 0.7 mi (1.2 km) from Angkor Night Market and 0.8 mi (1.3 km) from Apsara Theatre.
View more Aparthotels in Siem ReapOpens in a new window

What's nearby

  • Charles de Gaulle Road - 2 min walk - 0.2 km
  • Siem Reap Royal Residence - 3 min walk - 0.3 km
  • Old Market Area - 7 min walk - 0.6 km
  • Pub Street - 10 min walk - 0.9 km
  • Angkor Night Market - 12 min walk - 1.0 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪Le Bistrot - ‬3 min walk
  • ‪FCC Angkor - ‬4 min walk
  • ‪The Mansion - ‬4 min walk
  • ‪Luckafè - ‬3 min walk
  • ‪星巴克 - ‬3 min walk

About this property

Koulen Hotel

Koulen Hotel offers 66 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Sala Dining, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Sala Dining - This buffet restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Sala Cafe - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Sala Cafe
  • Sala Dining

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: USD 35 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Gym
  • Health club
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Water skiing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 66 units
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Double-glazed windows
  • Electric bike charging
  • Energy-saving switches in guestrooms
  • Garden
  • Locally-owned and organised tours and activities
  • Renovated - November 2022
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 35 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Koulen Hotel Siem Reap

Koulen Siem Reap

Koulen

Koulen Hotel Siem Reap

Koulen Hotel Aparthotel

Koulen Hotel Aparthotel Siem Reap

Koulen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 159 reviews
Rating 8 - Good. 26 out of 159 reviews
Rating 6 - Okay. 4 out of 159 reviews
Rating 4 - Poor. 0 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John, Northwich

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite simply a superb experience. Booked in for 4 nights but extended for another 2 nights because we were enjoying the hotel and all of its facilities. Rooms are spacious, clean and comfortable. Staff are very helpful and efficient. Location is ideal to walk to Pub Street (a bit tacky!), Wat Bo or National Museum. Restaurant food is excellent. Pool provides plenty of shade and has a nice bar. Cookery course was brilliant. Started with a trip round the market and then made 4 dishes. Massages were also really good. I will definitely come back.
Stayed 4 nights in Jan 2026

10/10 Excellent

sundeep

Stayed 4 nights in Dec 2025

6/10 Okay

Anna

The staff were welcoming. It’s more a 3 star hotel. The room is dedicated to a sitting area/kitchenette/TV. Bedroom not adequately equipped. Wardrobe access limited due to closeness of bed. Foam pillows. Bath towels very small. Although a double room only one pair of slippers. No where in bathroom to hang hand towels. Hair dryer attached to wall. Maids cleaned room hurriedly one day while we were at breakfast without us hanging sign on door. Staff did not apologise for this despite asking twice. Forget it if you’re vegetarian as breakfast geared towards meat eaters. Cross-contamination of tongs for food. Dishes not always labelled. Cooked food in containers were lukewarm. Coffee from a machine. I’m very sorry but it wasn’t a 4 star experience.
Stayed 4 nights in Dec 2025

8/10 Good

Clarice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, nice room,
Stayed 4 nights in Dec 2025

10/10 Excellent

Dorene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful staff, best spa in the whole world!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Anurag

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel, in a quiet area only 1km from Pub Street. Exceptional service, huge 3 bedroom apartment, nice pool and pool bar. I loved our stay here, would definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aknouklom

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and poolside service was amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, room comfort
The stay as perfect. Walking distance to Pub St. and the Night Markets & also conveniently located to Angkor Wat and attractions. One of our travelers fell ill and they coordinated a doctor to the hotel and then were so very helpful during a hospital stay. Very friendly, very helpful, great breakfast included, wonderful pool, and just an overall amazing experience! Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows. The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great, as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary, KILLARA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home. The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights. The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay. One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind. Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far. Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Stayed 7 nights in Nov 2024

8/10 Good

David, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Stayed 3 nights in Sep 2024

8/10 Good

Janardhanan

Liked: Cleanliness, room comfort

Nice hotel centrally situated

Stayed 3 nights in Sep 2024

10/10 Excellent

EDGAR, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, room comfort

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nathan, Rockville

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024

10/10 Excellent

Shane

Stayed 4 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024

6/10 Okay

Hiroya

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Must stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was awesome
Stayed 2 nights in Dec 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Stayed 3 nights in Nov 2023