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Angkor Heritage Boutique Hotel

2.5 star property

Photo gallery for Angkor Heritage Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Property grounds
Premium bedding, pillow-top beds, in-room safe, individually decorated
Aerial view
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
0273,Street BT(Off NationalRd.6),, Sangkat Slorkra, 3, Siem Reap, Siem Reap (province)
  • Place, Royal Garden
    ‪3 min drive‬
  • Place, Charles de Gaulle Road
    ‪3 min drive‬
  • Place, Angkor National Museum
    ‪4 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪53 min drive‬

Room options

View all photos for Deluxe Double with Balcony- Free Airport Shuttle

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Double with Balcony- Free Airport Shuttle

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (1King and 1Single bed) with Balcony - Free Airport Shuttle

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room (1King and 1Single bed) with Balcony - Free Airport Shuttle

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin with Balcony- Free Airport Shuttle

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Twin with Balcony- Free Airport Shuttle

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Connecting Room (1 Double and 1 Twin room) with Balcony – Free Airport Shuttle

Premium bedding, pillow-top beds, in-room safe, individually decorated

Connecting Room (1 Double and 1 Twin room) with Balcony – Free Airport Shuttle

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

About the area

Siem Reap

When you stay at Angkor Heritage Boutique Hotel in Siem Reap, you'll be next to a golf course, a 4-minute drive from Pub Street and 9 minutes from Angkor Wat. .This family-friendly property is 0.6 mi (1 km) from Psa Leu Market and 1.4 mi (2.2 km) from Wat Preah Inkosei.

What's nearby

  • Royal Garden - 3 min drive - 1.9 km
  • Charles de Gaulle Road - 3 min drive - 1.9 km
  • Miniature Replicas of Angkor’s Temples - 3 min drive - 1.9 km
  • Siem Reap Royal Residence - 4 min drive - 2.3 km
  • Angkor National Museum - 4 min drive - 2.3 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 54 min drive

Restaurants

  • ‪បាយមាន់ វត្តពោធិលង្កា - ‬3 min drive
  • ‪Por Cuisine - ‬2 min drive
  • ‪Phanha Khmer Restaurant - ‬2 min drive
  • ‪Amazon Café Pshar Leu Branch - ‬9 min walk
  • ‪Upper Deck - ‬12 min walk

About this property

Angkor Heritage Boutique Hotel

Colonial property with free valet parking and spa services
Angkor Heritage Boutique Hotel offers 30 accommodations with DVD players and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Siem Reap property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Bophakun, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is complimentary (available on request).
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bophakun - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Poolside Bar - This poolside cocktail bar specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free airport pick-up shuttle from 6:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bophakun
  • Poolside Bar

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Free bicycle rentals
  • Horseback riding/rentals
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 for adults and USD 4 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Angkor Heritage
Angkor Heritage Boutique
Angkor Heritage Boutique Hotel AIC Siem Reap
Angkor Heritage Boutique Hotel Siem Reap
Angkor Heritage Boutique Siem Reap
Angkor Heritage Hotel
Heritage Angkor
Heritage Angkor Hotel
Heritage Boutique
Heritage Boutique Hotel
Angkor Heritage Boutique Hotel AIC
Angkor Heritage Boutique AIC Siem Reap
Angkor Heritage Boutique AIC
Angkor Heritage Boutique Hotel by AIC
Angkor Heritage Siem Reap
Angkor Heritage Boutique Hotel Property
Angkor Heritage Boutique Hotel Siem Reap
Angkor Heritage Boutique Hotel Property Siem Reap

Angkor Heritage Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 69 reviews
Rating 8 - Good. 26 out of 69 reviews
Rating 6 - Okay. 14 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Sze Nga

Disliked: Room comfort
when i go in the room, i have many mosquito, and whole night can sleep, because of the mosquito. the location is very far for restaurant. and wifi is too slow. But the staff was very helpful.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was lovely. Room was huge. As a diabetic and vegan they went out of their way to cook vegan meals for me. Hi to Mr ear.
Stayed 2 nights in Jun 2018

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

hotel and staff friendly and helpful rooms fantastic
Stayed 1 night in Mar 2018

6/10 Okay

Al, Australia

Liked: Cleanliness, staff & service, room comfort

Hotel improvements considerations

I believe the kindness courtesy and responsive attitude of the staff stopped me from giving this hotel a lower review. I believe this review is for the owner of this establishment in taking on board my observations and making improvements, in providing his/her future customers with an improved experience. Please see below under improvements.
Stayed 6 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Definitely not 4 Stars

Very tired hotel with a lot of issues that make it closer to a 2 star hotel. Some staff were helpful and lovely. Rooms were cleaned well but noisy. Annoying that the images in the website are not what you get!!
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok... I guess.

The hotel had a few positives: price, friendly staff, and close general proximity to the town and ticket booth. The hotel employs it's own fleet of tuk tuk drivers so finding a ride is easy (although perhaps not as cheap as it otherwise should be). The pool is nice enough and good for a post-temple trip swim. The internet is fast and reliable. There are also unfortunately some negatives: the rooms are in dire need of a makeover. Our shower leaked, there was visible mold stains in the bathrooms. We ordered dinner one night at the service was awful. They were out of a lot and the stuff we did order took forever. The staff tried hard to sell their services - van trips, etc. that weren't always in the best interest of our group. They played bass-heavy music at the pool really loud during the day so it shook our room...even if the only people at the pool was the staff! The first night, they hosted a small company party at the pool (which is just outside the rooms) until midnight where the music and attendees were loud. They don't have real coffee available (only instant) at breakfast or during the day. This place wasn't bad if you're looking for a cheap room in Siem Reap with friendly staff. Unfortunately, they didn't offer much else.
Stayed 5 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

6 night stay

March stay Negatives: Charged for airport transfer despite being told that was included Some reception staff had little interest in service and were always looking for opportunities to sell services, to the point of being quite awkward and persistent at times Top floor of the hotel resembles a building site if you ever wonder up there In heat its quite a walk into more central town locations for dinner/lunch/shopping etc Positives: Large rooms, well maintained Quite location aside from some wildlife noises Staff other than some reception staff (above) are friendly and helpful Pleasant pool area to sit out at English TV channels including movies

6/10 Okay

CL, Hong Kong

Disliked: Cleanliness, property conditions & facilities

Hotel located in a alley

We stayed in this hotel for 5 nights. Hotel is located in a alley instead of the main street. The alley is lack of street lights so it is a bit dangerous to walk through at night. There is a tuk tuk stand by at the hotel to take us to the pub street/old market for $3 USD. The hotel facilities and decorations are a bit old but still acceptable. Our room has a balcony but there was water and plants in front of the balcony that attracts a lot of mosquito and other insects. The bed is quite comfortable and clean. There are 3 or 4 electric sockets in the room and bathroom for us to use. There was some dirt in the bath tub so we did not use it. We used the shower but there was a dead insect in the shower one time. The water quality is not good, yellowish colour. The hotel room looks a lot older than the pictures on the website. The breakfast is free and the same everyday, includes western and cambodia styles. Overall, I was a bit disappointed with standard of this hotel as it was quite different from what it was described on the website. However, it is still a good option with the worth of the price.

2/10 Terrible

Vince, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel below minimum expectations

Hotel quite badly maintained. Dirty pool n room, especially toilet. Once a day room turnover only changed towel n tidy bed, room wasn't cleaned. When we checked in, no staff helped with our luggages to second floor without lift, even though we have children to manage. Check in staff not friendly. Overall, disappointed with the hotel with the price we paid. Given a choice, we would cancel and move to another hotel.

10/10 Excellent

Dan, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location

The hotel is about a 10-15 minute tuk tuk ride from Pub Street and the old/market. It is off a busy active street with a large wet market. The location is very quiet and a very nice property. The staff were very friendly and did every thing to make our stay enjoyable. The free breakfasts was very good and the restaurant service very good western and Khmer food. We were a family of 5 staying in family suite. Two a joining rooms with a king in one and King and single in the other. Room and washroom was very clean and each room had a fridge. We had a very good stay!

8/10 Good

Mai

Liked: Cleanliness, property conditions & facilities, room comfort

A lovely stay in Siem Reap

We stayed at the Angkor Hertiage Hotel during our stay in Siem Reap. We had a pleasant stay, the rooms were very spacious and breakfast was fine, the highlight for us was the pool which was always empty so we had to ourselves. The staff were quite pushy with making us book trips / extras from us. We had room service and the guy who delivered our food didn't leave the room until I said I would think about it, whilst leaving our food to go a bit cold. Overall I would stay here again if I would visit the Angkor Wat again, tuk tuk driver Mr Dan was great driver who took us everywhere we needed to go.

8/10 Good

Manbir, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropical forest tucked away.

Very spacious rooms.good view from the balconies.Nice pool. Flora and fauna complements the holiday mood Breakfast so so...needs to improve. Rooms and bathrooms super clean and comfy. Super place to hang out with family and friends.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sunita, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for families, friendly staff.

Rooms are very large and there's ample space for moving around. Balcony view is soothing. The bathroom is clean. Beds are made daily. Location is rather remote but worth the while as it is calm and peaceful. Tuk-tuk is available to take you anywhere you like. The pool water is warm and nice at anytime, even at night. Nice hotel with friendly staff. Breakfast is made up to your taste. I would certainly recommend this place to my friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful place. Great staff great food great price. It was also close by to see all the ancient ruins What else do you want me to say. Don't force people to write more can't we keep it simple I am getting tired of this program that keep saying need to write more. If you want a bad review then I can. Stupid survey. Making my experience very bad now. Why do I have to write so much. I am not trying to write a novel here for other to read about. Short and simple is all it take. This is getting very annoying

8/10 Good

Anoop, Lucknow, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located near market

Comfortable hotel and courteous staff. Good breakfast spread.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely boutique hotel

Lovely boutique hotel away from the hustle of the city centre. superb rooms. great staff. lovely pool area.

10/10 Excellent

Maria, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

Safe did not work, other than that amazing hotel and nice staff

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Fine hotel, but some issues

Enjoyed the affordability of the hotel and relative seclusion from the crowds and crush of No. 6 Road. Unfortunately, my tuk tuk drivers often had no idea where the hotel was and it often took a lot of misdirection before anyone could find it. Not sure if it's due to its relative seclusion or the fact that there's also another Heritage hotel. Overall the hotel was nice, the spa was reasonably priced and the staff was friendly and accommodating. However, the staff had poor English skills which wouldn't really be a big problem if they didn't often confuse my requests with those of others. Probably the biggest issue I had was when I tried to check out and pay for the fees I'd racked up and they couldn't get their credit card machine working, which then required that I go to an ATM, pay a fee and withdraw money to pay them in cash. There are so many hotels in the area I'm not sure if there are better options or not. Overall, my stay was reasonable but I would recommend doing more thorough research before deciding on a place, if you plan on staying for 3+ nights.

10/10 Excellent

Nuno, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet Place for family

When I got up in the morning, I felt like getting up at home. it's very comfortable and quiet. Here is very good place for family with young childre.

10/10 Excellent

Albert, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet, good service

Clean and comfortable, nice environment and good breakfast. A Du-du were sent to picked us up at the airport by the hotel, with 3 adults, 3 pieces of luggage and 3 backpacks, we hardly squeezed in, and almost sitting on top of each other, after we complained to the manager, he arranged to have a 4 door sedan brought us to the air-port when we left. What a good service!!

8/10 Good

shilpa, Tsukuba

Liked: Cleanliness, property conditions & facilities

Not bad

We booked us in here for 6 nights as it looked good on all sites, the revues were good etc. Sadly, the day we landed we were taken to another hotel, they did have their pick up service drop us to a hotel quite close to the airport with no warning! Not to be in fair to them, the replacement hotel was awesome, they were villas with an absolute resort ambience all in a gorgeous setting. TresorDAngkor where we were taken to had amazing service & the staff were apologetic for us to have to shift again in 2 days with toddler. They even offered us dinner on the house on the last night there. Well, when we went back to Angkor Heritage, I did bring up the topic & let them know I'd have appreciated a little advanced notice of the change. The reasons firstly for the replacement was downright silly (they had the road in front being renovated but we saw no change or work having being done) They had nothing to say, not even an apology. That kind of irked me but if not for his little story, I'd not mind this place, albeit a lil away from the city hub (probably a good thing) it has a lot to offer.

10/10 Excellent

Saminda, Melbourne Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant family friendly boutique hotel-Siem Reap

Very pleasant boutique hotel, catering very well for families, that is not too far from the city centre and the Angkor Temple area. Staff are very friendly and rooms are clean and meets all needs.

10/10 Excellent

Eddie, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel close to Phsar Leu

Very cozy and a beautifully designed boutique hotel. Large room and very comfortable. Breakfast has a lot of varieties and tasty. Staffs are very helpful and polite. This hotel is off Route 6 and right opposite Phsar Leu (market). Safe and convenient to walk out for shopping at the morning/evening market. It's about less than 15mins tut-tut ride (USD$1/person) to Old Market / Pub Street.

8/10 Good

Jack, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Boutique Hotel

Pleasant stay at the hotel with peace and quite environment.