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Hyatt Place Shenzhen Dongmen

4.0 star property

Photo gallery for Hyatt Place Shenzhen Dongmen

Exterior
Restaurant
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Shower, designer toiletries, hair dryer, slippers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Place, The MixC Shopping Mall
    ‪10 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Single Beds (Large Specialty, No Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

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About the area

Shenzhen

A stay at Hyatt Place Shenzhen Dongmen places you in the heart of Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. .This hotel is 2.1 mi (3.4 km) from Huaqiangbei and 4.4 mi (7.2 km) from Shenzhen Convention and Exhibition Center.

What's nearby

  • The MixC Shopping Mall - 10 min walk - 0.8 km
  • Dongmen Pedestrian Street - 11 min walk - 1.0 km
  • Shenzhen Grand Theater - 12 min walk - 1.1 km
  • Shenzhen Museum - 15 min walk - 1.3 km
  • Luohu Port - 6 min drive - 2.5 km

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪HEYTEA 喜茶 - ‬2 min walk
  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪Li Wan Kitchen - ‬4 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪本家鳗炉·泥炉烤肉 - ‬8 min walk

About this property

Hyatt Place Shenzhen Dongmen

Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Place Dongmen

Hyatt Place Dongmen Hotel

Hyatt Place Dongmen Hotel Shenzhen

Hyatt Place Shenzhen

Hyatt Place Shenzhen Dongmen

Shenzhen Hyatt Place

Hyatt Place Shenzhen Dongmen Hotel

Hyatt Place Shenzhen Dongmen Hotel

Hyatt Place Shenzhen Dongmen Shenzhen

Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 429 out of 802 reviews
Rating 8 - Good. 306 out of 802 reviews
Rating 6 - Okay. 44 out of 802 reviews
Rating 4 - Poor. 11 out of 802 reviews
Rating 2 - Terrible. 12 out of 802 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joie

Stayed 2 nights in Feb 2026

8/10 Good

Yvonnica

Liked: Cleanliness, staff & service
Room is spacious and the hotel conveniently situated near the Laojie MRT station. It is also relatively new and hence clean. It is just next to the 1234Space Mall & Dongmen Pedestrian Street. For travellers to Hongkong, the hotel is just 2 stations away from the Luohu terminal station. Overall, it is a good place to stay in Shenzhen.
Stayed 4 nights in Feb 2026

10/10 Excellent

Meng

Stayed 5 nights in Jan 2026

10/10 Excellent

Martyn

Stayed 1 night in Feb 2026

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean. Good service from staff. Free breakfast was basic. Great location at reasonable price. Will stay again for sure.
Stayed 4 nights in Jan 2026

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Room well cleaned. Perfect location
Stayed 2 nights in Jan 2026

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big nice ,staff in restaurants very good and reception very efficient good advice and good communication thanks .
Stayed 4 nights in Jan 2026

8/10 Good

Wah Wah Elwina

Stayed 8 nights in Dec 2025

8/10 Good

LAY HWEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location really good
Stayed 3 nights in Nov 2025

10/10 Excellent

tuan meng

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff, especially the housekeeping lady.
Stayed 7 nights in Nov 2025

10/10 Excellent

CHWEE LENG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent, right in the centre of activities and walking distance to food and shopping.. Subway is right downstairs. Room is clean and spacious. Staff is polite and helpful. Good shower facilities with both shower head and rain shower with good water pressure.
Stayed 5 nights in Nov 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms for affordable price. Super convenient, right above subway and mall and food. Breakfast was very nice but weird it only included 1 free breakfast instead of 2. Staff are very nice and well mannered.
Stayed 2 nights in Nov 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was up to standard
Stayed 1 night in Oct 2025

10/10 Excellent

Wang Kung

Stayed 3 nights in Oct 2025

6/10 Okay

Poh Hiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay is pleasant. Hope the hotel can drop the breakfast for 1. I have to leave hotel early morning @6.30am to 7am to take my HSR. It’s quite a waste. Hope to book again. Thanks
Stayed 1 night in Sep 2025

8/10 Good

Jing

Stayed 2 nights in Aug 2025

8/10 Good

Pat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The breakfast not good
Stayed 3 nights in Jul 2025

10/10 Excellent

Leon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience in Shenzhen

This was our 4th stay at this hotel, and it is always our 1st choice when we are staying in Shenzhen. The hotel is impeccably clean, the staff are absolutely fantastic, and the breakfast buffet is awesome - a great experience, every time! They all go out of their way to ensure a great experience, and they do not disappoint - thank you!!
Stayed 12 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 1 night in May 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Song Koon Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

Cheow Thiang

Stayed 3 nights in Mar 2025

10/10 Excellent

Kan Leung Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

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