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Hyatt Place Shenzhen Dongmen

4.0 star property

Photo gallery for Hyatt Place Shenzhen Dongmen

Terrace/patio
Fitness facility
Lobby
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪11 min walk‬
  • Huaqiangbei
    ‪3 min drive‬
  • Luohu Port
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Large Specialty, No Sofabed)

Room, 2 Single Beds (Large Specialty, No Sofabed)

Room, 2 Single Beds (Large Specialty, No Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 1 King Bed no Sofa Bed

Suite with 1 King Bed no Sofa Bed

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Shenzhen

With a stay at Hyatt Place Shenzhen Dongmen, you'll be centrally located in Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. .This hotel is 13.1 mi (21 km) from Shenzhen Safari Park and 2.1 mi (3.4 km) from Huaqiangbei.

What's nearby

  • The MixC Shopping Mall - 10 min walk - 0.8 km
  • Dongmen Pedestrian Street - 11 min walk - 1.0 km
  • Luohu Commercial City - 2 min drive - 1.8 km
  • Huaqiangbei - 3 min drive - 3.1 km
  • Luohu Port - 6 min drive - 2.5 km

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬4 min walk
  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪McDonald’s (麦当劳) - ‬6 min walk
  • ‪和民居食屋 Watami - ‬3 min walk

About this property

Hyatt Place Shenzhen Dongmen

Hotel with a restaurant, near Dongmen Pedestrian Street
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 765 reviews
Rating 8 - Good. 295 out of 765 reviews
Rating 6 - Okay. 41 out of 765 reviews
Rating 4 - Poor. 9 out of 765 reviews
Rating 2 - Terrible. 11 out of 765 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in May 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Song Koon Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

Cheow Thiang

Stayed 3 nights in Mar 2025

10/10 Excellent

Kan Leung Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large rooms. Just above subway station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Dongmen pedestrian street. Helped to carry our luggage from the car and bring to the lobby. Also helped one of our elderly in wheel chair to get into the car. They gave us a bottle of wine and a plate of fruits even though we did not tell them one of us are celebrating her birthday. Very grateful to the service provided to us.
Stayed 3 nights in Jan 2025

8/10 Good

Pranshu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor Pereira

Stayed 3 nights in Dec 2024

10/10 Excellent

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

8/10 Good

Juliana, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service
Old town neighborhood. Big sized room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karisma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

6/10 Okay

Wah-Git

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible two days.

Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024