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ANDAZ SHENZHEN BAY, BY HYATT

4.5 star property

Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

Deluxe Room, 1 King Bed (Partial Bay View) | View from room
Indoor pool, open 6:00 AM to 10:30 PM, pool loungers, lifeguards on site
Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Fitness facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Gym
  • Breakfast available

Explore the area

View map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052
  • Place, MixC Shopping Mall
    ‪3 min walk‬
  • Place, Shenzhen Bay Port
    ‪19 min walk‬
  • Place, Window of the World
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down duvets, free minibar, in-room safe

Room, 1 King Bed, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

Deluxe Room, 1 King Bed (Partial Bay View) | View from room

Deluxe Room, 1 King Bed (Partial Bay View)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | View from room

Suite, 1 King Bed, Bay View

  • 110 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

  • 76 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room

Deluxe Room, 1 King Bed, Bay View (Panoramic)

  • 60 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Shenzhen

Located in Shenzhen (Nanshan), ANDAZ SHENZHEN BAY, BY HYATT is a 4-minute walk from MixC Shopping Mall and 6 minutes by foot from Shenzhen Bay Park. .This luxury hotel is 2.4 mi (3.9 km) from Shenzhen Bay Sports Center and 4.7 mi (7.6 km) from Mangrove Seashore Ecological Park.

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.3 km
  • Shenzhen Bay Sports Center - 8 min walk - 0.7 km
  • Coastal City - 13 min walk - 1.1 km
  • Shenzhen Bay Port - 19 min walk - 1.6 km
  • Window of the World - 6 min drive - 5.2 km

Getting around

  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Dengliang East Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪布朗石西班牙海鲜餐厅 - ‬11 min walk
  • ‪炳胜品味 - ‬10 min walk
  • ‪陶陶居·臻品(深圳湾万象城店) - ‬12 min walk
  • ‪KFC 肯德基 - ‬10 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬11 min walk

About this property

ANDAZ SHENZHEN BAY, BY HYATT

Luxury Shenzhen hotel connected to a shopping center, 4-minute walk to MixC Shopping Mall
ANDAZ SHENZHEN BAY, BY HYATT offers 220 accommodations with free minibar items and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 individually decorated guestrooms, featuring free minibar items and espresso makers. Your bed comes with down comforters and premium bedding. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Bar 1919, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Shenzhen? This hotel has 4176 square feet (388 square meters) of space consisting of conference space and 9 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar 1919 - Onsite cocktail bar.
May Flower 五月花 - This coffee shop serves light fare only. Open daily.
East Room 东室 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
West Room 西室 - This steakhouse specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Club House 润公馆 - This bistro specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured parking on site (CNY 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bar 1919
  • Club House 润公馆
  • East Room 东室
  • May Flower 五月花
  • West Room 西室

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4,176 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 25 floors
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 288 to 288 for adults, and CNY 0 to 288 for children
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

We should mention

Pool access available from 6:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Andaz Shenzhen Bay
ANDAZ SHENZHEN BAY, BY HYATT Hotel
ANDAZ SHENZHEN BAY, BY HYATT Shenzhen
ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen

Reviews

ANDAZ SHENZHEN BAY, BY HYATT Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

Reviews

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the lobby mini bar. This is delivered beyond expectations.
Stayed 1 night in Jul 2025

10/10 Excellent

Wai Kin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine
Stayed 1 night in Apr 2025

10/10 Excellent

Pui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

Gaurav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024

8/10 Good

Fee Man Julie

Stayed 1 night in Jul 2024

8/10 Good

Shimin

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jian yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jiahui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Wing Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chunteng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

lin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推的酒店

整體細節太棒了下回出差會再來
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Hwang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ZHAOSEHNG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025

10/10 Excellent

KA KAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Siu Pang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wai yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024