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Great front desk and cleaning staff. Centrally located and you can walk everywhere in Oak Bluffs. Small showers and bathrooms, but not a deal breaker cause don’t plan to spend a lot of time there. I’d like to see another hanging basket for toiletries in bathroom, add Apple TV and HBO Max to television as options. Let people know there’s no elevator so that we are prepared to carry our luggage up 4 flights of stairs, I got help from front desk but not fair for them to carry guests luggage. I’d definitely stay here again in spite of some criticism.

Beautiful room with 2 bedrooms one with twins for our sons

Staff were friendly and helpful. Room and heating could be better. But overall a good and convenient location.

Room was very clean, beds very comfortable. The area was private and quiet. Breakfast was nice

The 1st room we were assigned had ants and a chemical smell. I thought perhaps it was their cleaning chemicals but in retrospect it was potentially insect spray. The staff did accommodate us quickly and moved us to another room. The 2nd room was at least bug free but.... it had plaster patching issues all over the ceiling, rust on the L brackets that connected the ceiling to the wall and the wallpaper was curling away from the wall in the corners due to humidty issues. The hotel is in major need of remodeling. The toilets were some of the lowest I have ever seen. The vanity had been replaced but it was a very tall vanity....not counter height. The toilet started leaking around the base on day 2 which was our last day. The breakfast buffet consisted of making belgium waffles, bagels, toast, a muffin, hot oatmeal, and cold cereal. Not any protein at all. Apple juice, milk, coffee and hot tea to drink. Kind of disappointing. Same offering on day 2. It advertises a state of the art fitness center but that consisted of 3 pieces of avg equipment. The lobby of the hotel was nice and appeared to have been updated but I guess they hadn't gotten to anything else yet.

The front desk staff, both at check-in and check-out, were extremely friendly and helpful. The room was clean and didn't smell of any smoke (even as some other non-smoking hotels do). The breakfast was fine. Nothing too spectacular, but good enough for free! I would definitely recommend this hotel.