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Had a great stay in the hotel bec of staff attentiveness! Follow through was impeccable!

Hot chocolate & other drinks were charged extra at breakfast. Extending the check out an hour later was an additional $20. There is no lobby with air conditioning to wait for pick up & it was hot. Front desk reception employees were not very welcoming-young ladies with sour faces.

The staff was accommodating and so professional. The room was immaculately clean. The parking was easy. The breakfast is to die for. The cuisine offered international choices. The beach and pool was easy to reach. The rooftop pool and bar was so relaxing. The prices were reasonable. Especially, doing happy hour. Highly recommended.

The resort hotel you imagine it to be. #1 favorite spot to book near Alona Beach (the outdoor beach restaurants spots). Tawala is a great option as the amenities of their other beach front location is also available to guests (some complimentary and some with a fee depending on what you want to use). Diverse buffet for their complimentary breakfast and 5min walk to the beach. Service and clealiness are always consistent and they do offer an in-house medic if guests are unwell.

Loved the breakfast and the pool was kept very clean! Staff were very helpful throughout our stay

The staff are awesome, polite and very accommodating to customer’s needs particularly to Jhun-the security manager. He is showing highly professional decorum on his job. I would recommend this resorts to everyone. Its location, modern facility and cleanliness are highly impressive. To include its safety environment is beyond par from its competitors I’ve had been staying in Panglao. Keep it that way and we’ll keep coming back with some of our friends and family members. Hooorah!