Seomyeon accommodation with spa

My son and I enjoyed our stay. Easy to get around and quiet at night.

Great place, would definitely stay there again. Staff were amazing and helpful

Decent breakfast, room clean

Nice hotel right in front of Lotte Department stores and close enough to the metro.

Great housekeeping staff and decent location in the middle of the action but management too profit centered day, even asked us to pay a deposit for umbrellas which is a first in all our travels in Asia! Feels like the management company running this property is more consumed by installing an automated dispenser for toothbrushes and charging for every courtesy item we’re accustomed to right as you enter the lobby. We found it cold uninviting and so transactional that we will not be returning. Rooms were cheaply decorated but the housekeeping staff was exceptionally thorough.

It was unfortunate things continued go wrong throughout our entire stay. Even before checking in, I got a message letting me know their elevator wasn’t working so their staff would be helping us carry our luggage up to our room. When we got there, their main entrance was blocked off and we had to walk up a tiny side alley to get to the front desk. It did not feel like a “hotel”. During our stay, there were so many issues including the WiFi not working that we had to call the front desk multiple times. The staff gave us a small credit to offset the inconvenience but in comparison to the disappointing stay, I wouldn’t recommend this place to anyone unless there is a general major overhaul.