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Hotel Monopol

4.0 star property

Photo gallery for Hotel Monopol

Exterior
Deluxe Design Zimmer
Front of property – evening/night
Daily continental breakfast for a fee
Deluxe Design Zimmer | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

View map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

7.8 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 1 Twin Bed, 1 Twin Sofa Bed and 1 Double Bed OR 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4

View all photos for Economy Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Twin Room

  • Sleeps 2

View all photos for Junior Suite With Kitechen

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Kitechen

  • Sleeps 2

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 2

Junior Room

  • Sleeps 3

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

Similar properties

Interior
Waldstaetterhof Swiss Quality Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 1,021 reviews
The price is AU$332
includes taxes & fees
4 Nov - 5 Nov
Waldstaetterhof Swiss Quality Hotel

About the area

Lucerne

A stay at Hotel Monopol places you in the heart of Lucerne, just a 4-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.1 km) from The Swiss Path and 0.1 mi (0.2 km) from KKL Lucerne.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km
  • Swiss Transportation Museum - 3 min drive - 2.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬3 min walk
  • ‪Heini - ‬2 min walk
  • ‪Tibits - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Monopol

Hotel with a nightclub, steps from Chapel Bridge
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 4 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucerne? This hotel has 689 square feet (64 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1899
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 5 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day
Cribs (infant beds) are available for CHF 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 677 reviews
Rating 8 - Good. 211 out of 677 reviews
Rating 6 - Okay. 90 out of 677 reviews
Rating 4 - Poor. 35 out of 677 reviews
Rating 2 - Terrible. 23 out of 677 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities
Good room space, air conditioned, clean beds and great humble staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location next to Lucerne Station and Tourist Office.We had a Junior Suite (419) which was large but rather tired with many stains on the carpet and poorly lit - no ceiling lights and only 2 free standing lamps in seating and cupboards area. Newly refurbished bathroom with excellent lighting and good bath/shower together with 2 sinks. Pretty poor breakfast for CHF25 with consistently overcooked scramble eggs.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior and interior decor is classy. The proximity to the train station and waterfront is perfect for visitors. The breakfast buffet was outstanding. ORANGE JUICE was the best I have ever had! Please send praise and compliments to Natasha and Angela who service the breakfast buffet. Smiles, friendly service means so much to us as travelers. Merci and Danke!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was 8 off us in our group with 4 rooms. A couple of the rooms seemed a little more updated but they were all fine. Our blind did not work in our room but not a big issue. The breakfast buffet offered hot and cold choices. It was very good!! The location right next to the train station was perfect and the main area of town was an easy walk! If we come back to Lucerne we will stay there I again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful. Conveniently located right in front of the train station. Beds are incredibly comfortable. Staff is beyond helpful with dining recommendations and places to visit. Malik was very kind in arranging best dinner plans for us. A must stay! Looking forward to our next visit!
Stayed 4 nights in Jul 2025

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel near town and the staff was great. Starbucks downstairs was terrific! Our room was also very comfortable but a bit dirty. Stains in the carpet and furniture. There were also old slippers under the bed. We also had to request new towels because housekeeping didn’t tidy our room. We will be back one day though.
Stayed 2 nights in Jul 2025

10/10 Excellent

MERI

Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel I had small room but very comfortable and has everything : air conditioner , refrigerator, .. when get outside hotel. Very beautiful area Near by 2-3 min walk. Lake, Chapel bridge
Stayed 2 nights in Jul 2025

2/10 Terrible

Qian, Sunnyvale

I was informed to move to another hotel in the last minute due to an overbooking issue in their system.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, close to the train station and close to the river
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Already planning next visit!

It was a fantastic stay. Our room was amazing...top floor with a fantastic view of the lake. It was exceptionally spacious and the beds the most comfortable of our entire 3 week European vacation...we look forward to coming back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good w/Signs of Better

Check-in and auto parking with guest reception went very well. Location of hotel convenient to train station, lake tour boats, and old town historic district. Many restaurant options. Hotel was clean but dated. Could see updates in other rooms on our floor either done or being done so this is a good sign. The un-renovated room we had showed its age. Assuming this continues, I would have no issue staying at this property again.
Stayed 2 nights in Jul 2025

8/10 Good

roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooftop bar hidden gem
Stayed 1 night in Jul 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great air conditioning and location

The location of the Monopol was perfect. It is located directly across the street from the train station. It also had air conditioning which is a must for us during the summer.
Stayed 1 night in Jun 2025

4/10 Poor

Noreen

Stayed 1 night in Jun 2025

4/10 Poor

Noreen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated & not very clean. Paid for 3 people & was given bunk beds to accommodate but they were really uncomfortable. Asked for a cot and that was also very uncomfortable. Overall not a good experience.
Stayed 1 night in Jun 2025

6/10 Okay

Dev, Largo

Convenient to the train station. Convenient to the old town area of shops and dining.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Monopol the best in class !

What a great hotel to stay with family ! Outstanding service and very clean hotel .
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Stairs to train station right outside the front door.
Stayed 3 nights in Jun 2025

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view from my booking double bed and facing the view of lake. Convenience to station just next to it. The hotel bit old and should do som renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Yew Beng, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is just right next to the main train station and a short walk from the ferry terminal. The old town and main tourist attractions are all within walking distance. Couldn't have asked for more.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place location is excellent Staff great Highly recommended
Stayed 3 nights in May 2025

6/10 Okay

Angelene

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If you book a zimmer suite and they tell you that you have been upgraded to a room with a kitchen, don't take the upgrade! 4 families had booked Zimmer suites (which were very nicely appointed with large bathrooms), but unfortunately for my husband and I we were upgraded to a room with a kitchen (not useful when only staying for 1.5 days). The bathroom required you to walk sideways into the room (as it was tiny) and there was no where to sit in a large expansive room. Overall the hotel is nice and it is in a great location in Lucerne, but be mindful of them promoting room upgrades from the best rooms in the hotel! Very disappointing!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in an excellent location, just minutes from the train station. Our room was spacious, comfortable, md quiet. We loved the rooftop bar! Beautiful view and great place for a drink/snack?
Stayed 2 nights in May 2025